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Honda of Ames - Service Center

Ames, IA

4.5
1,133 Reviews
Call Service Center (515) 817-1713

1,133 Reviews of Honda of Ames - Service Center

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August 04, 2023

Always takes care of all our. cars immediate problems. All the staff are friendly and polite More

by JP355019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Honda of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

Helpful
August 04, 2023

That are always though with their inspection and very friendly people to deal with, that check every aspect of your trouble and find the best way to fix it. This last they found some broken pieces of pla More

by DONFITHC77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2023 -

Honda of Ames responded

Don, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jonathan met your expectations. Thank you for choosing Honda of Ames, we look forward to having you as a valued customer for many years to come!

Helpful
August 03, 2023

Always the service manager and his staff go above and beyond for excellent customer service More

by MT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2023 -

Honda of Ames responded

It's great to hear that Melvin and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

Helpful
August 03, 2023

Mel and the service people are top notch. Communicate well. Give you reasonable suggestions. Very helpful More

by Jim N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2023 -

Honda of Ames responded

Jim, Thank you for the kind words for our service department! We look forward to sharing your compliments with Mel and our team and don't hesitate to let us know if we can be of further assistance.

Helpful
August 02, 2023

Always get good service here and the service center hours are convenient for us. No problems. More

by SMACWALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Honda of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Ames.

Helpful
August 01, 2023

The service department is tops! Fast service for a good price. They keep my van on the road daily. More

by PCGUY733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

Honda of Ames responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Ames, we look forward to having you as a valued customer for many years to come!

Helpful
August 01, 2023

I've been coming here for years. Always a good experience. Jeff does a great job. He makes sure I am informed about what is recommended without any sales pressure. More

by BFOX1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Honda of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jeff here at Honda of Ames.

Helpful
July 31, 2023

Great service department. Clean and friendly. Super fast service. Appreciate updates upcoming service and repairs. More

by TKM619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2023 -

Honda of Ames responded

Thanks for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

Helpful
July 31, 2023

Appreciate the friendly staff and the coupons I received in the mail to put towards my oil change and tire rotation More

by Kim S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cherveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2023 -

Honda of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Kim, and we are thrilled that you found your experience with us here at Honda of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
July 30, 2023

Has always been very pleasant to work with. Service is done in a timely manner More

by bob13579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Honda of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

Helpful
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