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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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March 01, 2023

Mel & crew never fail to make me feel like I’m being well taken care of and heard. been customers of theirs for six years now and each service has been excellent. More

by Maleia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mel
Mar 02, 2023 -

Honda of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you always find your experience with Mel and our crew to be a positive one. We truly appreciate your business here at Honda of Ames, Maleia!

February 27, 2023

Dependable, friendly, have transportation available back and forth and a clean, local business. It was not difficult to schedule and they did what they said they would. More

by avgeel63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Honda of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for this great five-star review.

February 27, 2023

Lifesavers! I was in Iowa for services for two family members and had my coat disappear with my van keys in it. It never surfaced and this dealership took care o More

by Katydid54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We're so glad we were able to help. Thank you for taking the time to leave us a five-star review.

February 27, 2023

I really appreciated the thorough check on my 2010 Honda ridgeline. As well as the advice and assurance given to me about keeping my truck. Jeff at Honda of Ames was the initial person who helped me. And t More

by Star
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Honda of Ames responded

Thank you so much for your excellent five-star review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Ames to be a positive one. Please don't hesitate to reach out if you need anything else. We're always happy to help. We truly appreciate your business.

February 26, 2023

Alex is one of the best employees you have he always takes good care of me and always has the knowledge I need to take care of my Honda he deserves a high praise for his work handling me for 6 months si More

by Alexkseitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 27, 2023 -

Honda of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 25, 2023

The customer service was beyond amazing. Cam took such good care with our car purchase. I also brought my vehicle in to have someone look at the driver’s seat. Mel was so helpful and address More

by rickandkim.lee116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam
Feb 26, 2023 -

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

February 25, 2023

Professional and always great service. Especially Jeff in the service department he was very helpful. Thank you Honda of Ames. More

by JCNORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2023 -

Honda of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 22, 2023

We’ve had great customer service while buying our car and when having our Pilot serviced. More

by keyzoresose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hebrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Honda of Ames responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Ames, we look forward to having you as a valued customer for many years to come!

February 21, 2023

Very Professional and provide good service. Very thorough and I would highly recommend them to anyone. More

by KERRY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Honda of Ames responded

Kerry, Thank you! Jeff and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

February 17, 2023

The service has been timely and expertly performed. Suggested service items are presented in an informed manner and without any high sales pressure. More

by Sig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Lauber
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

Honda of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We look forward to working with you again.

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