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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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April 06, 2023

Excellent Service Advisor. I was kept informed about the entire process. Appreciate the courtesy from Alex More

by KSUMMERS58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 07, 2023 -

Honda of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 05, 2023

The dealership is very responsive to the needs of the customers and brings to our attention things we might not have been aware of so they can be dealt with before becoming an issue More

by PEILERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 05, 2023

They were very friendly and answered all my questions. The work was done faster than expected. They also did extra and showed me how to sync my iphone to the car radio. They provided a nice place to wait More

by rgriffin5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

April 05, 2023

Great service from the moment I drove up till I left. Very pleasant experience and I appreciate More

by KRAFCISIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Honda of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

April 04, 2023

Has for many years been my dealer of choice as Mel and other service members have provided skilled and friendly services. More

by WSSTID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Honda of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 04, 2023

Prompt, warm, helpful, skillful, sincere, gentle, best addition in a dealership for people want to buy cars because of this service department! More

by Flyer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Honda of Ames responded

Thank you for choosing Honda of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 03, 2023

Great! I do miss not having free coffee while having service now! It seems like it's also understaffed now. I still have had good service though and know More

by salizimr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Honda of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 03, 2023

Jeff was very polite and went over everything clearly. And the waiting area and restroom were clean. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Honda of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 03, 2023

Great timely service. Great explanation of my service. Answered all questions and very friendly people. More

by cornagain2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Cakerice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Honda of Ames responded

Thank you for choosing Honda of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 01, 2023

They are very quick to get me in for an appointment. I really like the new live video of my service being done! More

by SPUDSNBASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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