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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews
Call Service Center (515) 817-1713

1,135 Reviews of Honda of Ames - Service Center

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May 06, 2023

Service department was efficient and courteous. They were easy to work with and made my appointment stress free. More

by rheiberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2023 -

Honda of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 05, 2023

They were kind and fast getting the work that needed to be done. They also caught some beginning problems that I should deal with in the future before they become big problems. More

by Brucer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2023 -

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

May 04, 2023

Very kind pleasant people in all departments ! Had a surprise free oil change , can't beat that ! More

by vickia483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales was Mrs Ames , no longer with you. She was great!
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May 04, 2023 -

Honda of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

May 04, 2023

They take care of everything I need. Always making sure to point out things I might've missed. Such a pleasure to work with. More

by KAS0529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2023 -

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

May 04, 2023

The service team is knowledgeable and friendly. I feel like they are honest and reliable. I trust them with my car care. More

by Snebbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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May 05, 2023 -

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 02, 2023

Jeff’s attitude deters me from returning. He was very short and rude with me when asking questions about my vehicle. Will be awhile before I return More

by Hitro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Searcy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2023 -

Honda of Ames responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 01, 2023

Ready to take vehicle at appointed time. Services completed and vehicle was available as promised. More

by COWLEYRJ
Recommend Dealer
Yes
Employees Worked With
I really don't remember who, but they were polite and efficient !!!
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May 01, 2023 -

Honda of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 30, 2023

Great service and very. Friendly and fast service. I didn’t wait long for service. More

by SIFRETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Honda of Ames responded

Thanks for sharing about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

April 29, 2023

Quick service, was able to get an appointment right away. All employees were friendly to me More

by katiepower601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hebrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Honda of Ames responded

Thank you, Katie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Ames!

April 29, 2023

Great people. Great salesman. Couldn’t have a better experience. Will definitely recommend to my friends and family. More

by TBSMITH1002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Honda of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Colton and our team, and we look forward to working with you again.

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