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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews
Call Service Center (515) 817-1713

1,135 Reviews of Honda of Ames - Service Center

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May 31, 2023

Service was quick, personal who attended me was very friendly and helpful. The appointment worked great More

by alfredo9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t pick name sorry
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Jun 01, 2023 -

Honda of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

May 30, 2023

We can always count on getting great service with their friendly and knowledgeable staff. Highly recommend. More

by lkcouture2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know.
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May 30, 2023 -

Honda of Ames responded

Thanks for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

May 30, 2023

Never followed up about my type of plan. Didn’t bother to go back and see if I qualified for a free service based on the type of plan I have. Honestly awful service. More

by nancyfregoso15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Searcy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Potts
2.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Jenkins-Moore
2.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Lauber
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Pulver
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Ryan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Miller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Thom
2.0
This rating includes all reviews, with more weight given to recent reviews.
J.Edgar Potter
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2023 -

Honda of Ames responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Nancy, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 30, 2023

Good work by the team . Thanks to Mel, Brian, jeff and everyone for addressing the issues. More

by BASKIGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Honda of Ames responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Ames, we look forward to having you as a valued customer for many years to come!

May 30, 2023

Great purchasing process. Upfront about how things work at this particular dealer, patient with multiple test drives, short paperwork job. More

by KENDAL G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Fangos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Honda of Ames responded

Thank you for your business and this review, Kendal. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 29, 2023

Everybody has very kind and the work was excellent and quick, plan on going back for my oil changes.. More

by denisewilliams2449
Recommend Dealer
Yes
Employees Worked With
Boy
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May 30, 2023 -

Honda of Ames responded

Denise, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 29, 2023

Always work with me to get a good service job done on car. Respect their opinions about car problems. More

by RETLEFFRANDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Jenkins-Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Cakerice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cherveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Lauber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Honda of Ames responded

Randell, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 29, 2023

They got to the problem of the car horn fandomly going off. Very courteous through the whole process. More

by araagr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

May 29, 2023

Outstanding service! Communication, quality, and speed of work were noteworthy. Dealership is noticeably well managed and run by quality service providers. More

by scott.vanscoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Honda of Ames responded

Scott, Thank you for choosing Honda of Ames. Your feedback and rating mean a lot to us. We're glad Melvin was able to help, and we hope to see you again!

May 27, 2023

Easy to schedule, worked with our busy schedule, and completed the work timely and with a smile! Thanks Honda of Ames!! More

by ponyboy8512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Jenkins-Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Cakerice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cherveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Lauber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2023 -

Honda of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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