Honda of Ames - Service Center

Very good experience the last time I was there. Friendly and quick. Hope for that every time Friendly and quick. Hope for that every time More

The staff were helpful even though they were very busy with many customers and helped us with some confusion we had about paperwork/contract. with many customers and helped us with some confusion we had about paperwork/contract. More

Staff is very friendly and service is excellent when needed. Disappointed that a loaner car could not be given during a recall that took a week. Paying for a week long rental car when a safety recall needed. Disappointed that a loaner car could not be given during a recall that took a week. Paying for a week long rental car when a safety recall is supposed to be free, not good customer service. Why would anyone comply with a recall if they are out money for the repair? More

They always do a great job with service and repairs. They are fast and convenient. They are fast and convenient. More

Thank you for pre-checks at service time. It gives me a heads up on future items for service. I drive from Des Moines and find service is very prompt. 😀 It gives me a heads up on future items for service. I drive from Des Moines and find service is very prompt. 😀 More

Everyone is always so friendly. However, it would be nice if they had courtesy cars. However, it would be nice if they had courtesy cars. More

I take my car to Honda for all problems because I trust Mel and he’s been great. Mel and he’s been great. More

Repair took 3 visits way too many. You need to explain your procedure’s better You need to explain your procedure’s better More

Seemed friendly towards me as a new customer. Got car back in short period of time. Got car back in short period of time. More

Always on time. Friendly people. I will make sure to keep dealing with them. Thank you. Friendly people. I will make sure to keep dealing with them. Thank you. More