Back

Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

Sort by
July 07, 2023

Service was on time and the staff was friendly and helpful. Explained all the work that was done and listened to my questions. More

by GUS2221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander shear
Jul 10, 2023 -

Honda of Ames responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Ames, we look forward to having you as one of our valued customers for many more years to come!

July 07, 2023

This was our 2nd time we bought both vehicles in for recall repairs. The service technicians and managers are very cordial and the customer area very comfortable. If we purchase another Honda, it will More

by TOMMAZZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Honda of Ames responded

Thank you for once again choosing Honda of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 03, 2023

We were pleased with the specific service this visit, but we have had concerns in the past. We did feel as if the service department was a bit pushy this appoitment, and failed to take our word when we told More

by DC_VAUGHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 04, 2023 -

Honda of Ames responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

July 03, 2023

The mechanic who worked on my car listened to my concerns and was very helpful. More

by cmcaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Smith
Jul 04, 2023 -

Honda of Ames responded

It's great to hear that Matthew was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

July 02, 2023

Extremely helpful and took the time to figure out the problem of why the Honda Fit's horn kept going off at random times. Horn has not went off randomly in over 6 weeks. More

by araagr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Honda of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

June 30, 2023

I have always felt like I'm part of the family at Honda of Ames. They take very good care of their customers. More

by DLEKWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 30, 2023

Felt real comfortable. Not pressured. No haggling on price. Would go back again. Good place More

by djhuggy
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Honda of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Ames.

June 29, 2023

You were fantastic you helped us out when we lost our alternator when we were traveling home to Texas you took us a location so we could get lunch and to our hotel for the night then picked us up the nex More

by James
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffrey Searcy , Mel Gawley, Brian Stall
Jun 30, 2023 -

Honda of Ames responded

Thank you, James! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

June 29, 2023

Great place to do business with. Friendly people that are very helpful. I will continue to go back. More

by NOMAD1BW
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Honda of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 29, 2023

Service was easy to schedule & the shuttle transport was a great service. Everyone was very friendly & helpful & my vehicle was done on time. More

by CSC
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

...
14
...