Honda of Ames - Service Center

Thanks you for changing the car oil,a application your hard amazing work I well definitely be returning soon hard amazing work I well definitely be returning soon More

Friendly, professional, on time, good explanation of service provided, does not try to upsell more services than the maintenance schedule specifies service provided, does not try to upsell more services than the maintenance schedule specifies More

I was very satisfied with my service. Staff was very helpful and nice. They did a great job on my car repairs. Staff was very helpful and nice. They did a great job on my car repairs. More

The customer service were great and I am happy with the work did on my car work did on my car More

Friendly, helpful, timely for us. We have always gotten good service. Thank you. I enjor my car. We have always gotten good service. Thank you. I enjor my car. More

This is the best dealership I have ever been to Alex was amazingly helpful thx amazingly helpful thx More

Terrible job getting the car ready. Windshield horribly streaked. Never checked if key worked. License plate holder fubarred. Smelled like an ashtray. Generally, very bad. Windshield horribly streaked. Never checked if key worked. License plate holder fubarred. Smelled like an ashtray. Generally, very bad. More

I have gotten SCREWED OVER by this dealership. I bought a car that most likely needs a new engine and had the issue at the time I purchased it but was told everything was “fine”. It’s been 9 month I bought a car that most likely needs a new engine and had the issue at the time I purchased it but was told everything was “fine”. It’s been 9 months and they STILL haven’t fixed my car. They keep delaying it. They were allegedly trying to find a used engine to replace mine with but it’s been over a month and I haven’t heard back from them. This has been a nightmare experience and there isn’t any end in sight. I’m an easy going guy, but this experience has been so frustrating. Mel is a nice guy, but he hasn’t been overly helpful and certainly lacks any urgency to make sure the customer is taken care of. Overall, I would have a very difficult time recommending this dealership. I would love for that to change, but I’m finding it unlikely that they will take care of me. More

Upfront about costs punctual courteous clean nice waiting area let’s costumer know if any problems in future area let’s costumer know if any problems in future More

The facility is clean and all of the employees are friendly and helpful. When I call in for an appointment I have no problem getting a time that fits my schedule. friendly and helpful. When I call in for an appointment I have no problem getting a time that fits my schedule. More