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Honda of Ames - Service Center

Ames, IA

4.5
1,133 Reviews

1,133 Reviews of Honda of Ames - Service Center

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October 12, 2017

Dead cell in battery Diagnosed problem rapidly and replaced battery. Quality of service was excellent. I would recommend this service center to anyone. Mel and his crew kn More

by 11CRV01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2017

Honda Of Ames Very great place to go for cars and service if you love Honda's. Very friendly people in the service and sales departments. Always have been very help More

by Normelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2017 -

Honda of Ames responded

Thank you for taking the time to respond. We appreciate your business and are glad to here you had a good experience here. Thanks Mike Gougherty General Manager

July 31, 2017

Check Engine light on a 750 mi road trip I drove to Ames for RAGBRAI 2017 (Bike Ride Across Iowa) from Dallas, TX. Just about the time I hit the Iowa border the check engine light came on Fr More

by Dizzy77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2017 -

Honda of Ames responded

Thank you for taking the time to respond! Glad we could help to make you time here in Iowa a pleasurable one! Hope you had fun at RAGBRAI ! Thanks, Mike Gougherty General Manager

July 18, 2017

Recent service I brought in my 2016 Honda Civic for an oil change and tire rotation. The service was very quick and very patient. Waiting in the Service lounge was More

by hansonscott1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2017 -

Honda of Ames responded

Thank you for responding. We really do appreciate your business and look forward to seeing you again. Thanks, Mike Gougherty General Manager

May 03, 2017

Accomadated me with my oil change. Helped me with parts orde Ames Honda has always been wonderful to work with on purchasing a vehicle and their repair shop techs are the best and I love the hours of operation. More

by Normelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2017

Recall Brought Honda in for airbag recall. Service was excellant and timely. Wait was pleasent in a clean and well maintained area. Work was completed in More

by duck58
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Dennis
April 01, 2017

Oil change and express detailing for 2012 Honda CR-V Thanks for the thorough cleaning of our Honda. We appreciate the discount coupons.We noted that 3 of the tires need to be replaced but my husband does More

by Jo8883
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2017

Oil change and rebate work They were on time, finished the work in a timely matter, explained what was happening, and were very friendly. They also informed us what would be com More

by Kathy Poetting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 17, 2017

Good service provider. This dealership is very attentive to their customers. When you come in to their delivery bay they come out and greet you with a friendly smile and as More

by Smimn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2017

Consistently Great Service I have used Honda of Ames service for more than 25 years and never been disappointed. Mel has always seen to it that all is fixed correctly at a reaso More

by KenAmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh-Smith
Mar 16, 2017 -

Honda of Ames responded

Thank You ! We appreciate your 30 years of giving us the pleasure to serve you! It the continued support of customer's and friends like you that keep us going . Mel say thanks I say thanks ! Mike Gougherty General Manager

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