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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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October 04, 2019

Professional Service I have found this Honda service center to be excellent in attitude,performance and attention to my concerns. Also Honest!! As a woman this means a lo More

by MITTSOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2019

Excellent Very prompt in getting our vehicle in & done. My only complaint was a shuttle problem. We had to wait an hour after I called to be picked up!! More

by KARENNSTEVE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2019

Great service Dept. Always count on service dept. to keep me on the road. Mel, John, Josh always helpful. Usually in and out in timely manner.Would recommend. More

by Mack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2019

Honda service is amazing! John A is the the best service advisor I have ever had the pleasure of dealing with. It’s refreshing to have such a kind person in this day of poor c More

by SHUNTER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2019

vehicle service As always, top notch. I was greeted quickly and very friendly. All work was completed on time and received a genuine thank you for my visit. More

by BINESBIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayde Klingbeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2019

My review. Mel and the guys at Honda service are always friendly and helpful. I feel like them know me personally. The communication is clear and we are always More

by MSH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2019

Oil Change I hadn't even checked in and they were out to get my car. Best service and customer treatment from any dealership. They are always so courteous and More

by BASMITH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2019

Fast service by wonderful staff. I drove into the service bay and was greeted and helped immediately. New tire needed, rim was in question. New tire was ready that afternoon. Withi More

by KITSIEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2019

Service for flat tire Excellent Quick Totally effective. I have always had great service and advice from Ames Honda. I will bring a customer in in December who has heard me More

by RONSTENSTROM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 26, 2019

Excellant service Was finished in the time that was quoted. Also finished within price quote. And was updated on the progress and how much time it would take. More

by CHEVYTRUCK53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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