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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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November 02, 2019

Friendly service I was promptly greeted and checked in. I waited while my car was serviced and was told the approximate wait time. It was completed a little earlier More

by RMOWENS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2019

This is a great dealership to be working with every time! Mike Gougherty the general manager is a great person to deal with every time! Mel Gawley is an outstanding service manager and Josh Smith does a grea More

by PRINCIPALWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Wishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adolfo Ninaquispe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Krogman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hebrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayde Klingbeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Oppenheimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindy Ellett
October 31, 2019

Excellent staff and service! My 2012 Honda broke down on day 1 of a road trip, just 2 hours into the day! From the minute we walked into the Ames dealership everyone was so kind More

by RIEWE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionist
October 25, 2019

Oil change Called at the last minute and they got me in and out in a short time. Definitely would recommend them to do all the work on my car. More

by JJHANRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 22, 2019

Super fast and professional I was heading out of town, all packed and car was dead. My husband called Honda of Ames and they took care of me immediately, I was out on the road i More

by BEME2355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young man, tall but didn't catch his name (Service Dept) He even reprogramed my radio! I was impressed.
October 22, 2019

Best service I've ever had They are always so friendly. Very honest. They stand behind their work. I trust them. Mel is my favorite. All of them are so nice though. More

by RYANDHOLLRICHARDSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2019

protective coating The service department put on a protective coating on the interior and exterior for a new car that we had just purchesde a few days previously. More

by DENNYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 22, 2019

reliable My service experiences have always been excellent - thank you very much. Been buying and servicing my Hondas here for over 20 years, and the same posi More

by GREGWOOLEVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2019

Oil change & check blower fan Got my oil changed and asked them to check into why my blower fan worked on 1, 2 and 3 but shut off when I changed it to 4. They got me the answers a More

by JLAGESCHULTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2019

Service was okay My rear passenger window was left down, and a random sweatshirt left in my car. My car was serviced for an oil change. Thank you. More

by JCKGRABER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
4.0
This rating includes all reviews, with more weight given to recent reviews.
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