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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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November 20, 2019

Battery Issue This was second visit regarding battery- First visit cleaned corrosion and battery tested good. but same issue and determined battery needed replac More

by CBUNDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2019

Mel was very helpful standard oil change was smooth going nice waiting room didn't take long was in and out everything went well look forward to come back! More

by TJOHNSON31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2019

Tires What was to be a minor tire repair resulted in the purchase 4 new tires. While the tire was repaired, it was explained that due to the location on th More

by PHILLIPSRDEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayde Klingbeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2019

Oil change Routine service - everything was great. Service staff was friendly, explained everything and weren’t pushy about buying anything. Service was prompt More

by TYOUNGQUIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2019

Oil Change Regular oil change - Very polite team members. A piece on my car had broken and they informed me before fixing the issue. They also recommended new ti More

by CNWINEGAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2019

Excellent Work The Honda Service team is excellent to work with, and have in directly helped sell us a second set of Honda since I know then they will be the ones he More

by COLVINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2019

Prompt attention I've always had great service at Honda of Ames and especially yesterday when I needed a new battery. They immediately worked me in so I got prompt at More

by Krid
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2019

Great staff to work with Would recommend for both sales and service. Have always had great staff that is friendly and knowledgeable. Sevice dept get you in and out in a t More

by JBZ.IOWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adolfo Ninaquispe
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2019

Can always count on Honda I heard a strange sound when I started my car on Monday night. I called on Tuesday morning and they got my car in the same day! While waiting, the ma More

by AMFIORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gougherty
November 11, 2019

Repair flat tire Great service, kept me informed of progress, very good customer service! Couldn’t ask for anything additional - everyone seems customer oriented, eve More

by sprelyea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayde Klingbeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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