Honda of Ames

Suitable for new car service, not older Hondas. Their replacement parts are far more expensive than those available online. Their labor charges are higher than other centers. During the routine ser Their replacement parts are far more expensive than those available online. Their labor charges are higher than other centers. During the routine service they created new problems with the window/door that did not exist when the car was dropped off. More

I bought a vehicle from them and they lied to me. They refuse to fix a problem that I spoke with them about before their warranty was up.i will never buy from them again their service department is a They refuse to fix a problem that I spoke with them about before their warranty was up.i will never buy from them again their service department is a joke. More

Wonderful Clean Inviting Honest Easy to talk to They did a wonderful job at not being too pushy but also continued to help me find what I wanted a wonderful job at not being too pushy but also continued to help me find what I wanted More

Very good experience Polite and helpful The technicians always do a good job, I never have any problems with loose bolts dirty floor mats etc. always do a good job, I never have any problems with loose bolts dirty floor mats etc. More

The service dept was super accommodating, professional, and helpful. The parts counter was helpful as well and helpful. The parts counter was helpful as well More

Everyone was very helpful and we got a great salesman in Zerrick . They were super busy on a Saturday afternoon but we drove the vehicle and waited for wife to arrive and drive it too . Only thing better Zerrick . They were super busy on a Saturday afternoon but we drove the vehicle and waited for wife to arrive and drive it too . Only thing better is if they would have put gas in it since it was just about on E . More

Service was fast, the staff were friendly. Its well worth the 40 mile drive from Des Moines to get the service done! Its well worth the 40 mile drive from Des Moines to get the service done! More

Highly recommend Honda of Ames service department. Under Mel’s leadership I have come to expect honesty and integrity in all my Honda service needs year after year Under Mel’s leadership I have come to expect honesty and integrity in all my Honda service needs year after year More

Wayde knows how the vehicles work and is very thorough with demonstrating that to the customer. He respects your time and made the buying process go smoothly. Had no issues with this purchase. with demonstrating that to the customer. He respects your time and made the buying process go smoothly. Had no issues with this purchase. More

Got an oil change on a cross country roadtrip and the tech recommended getting something specific checked out... called Honda and explained the situation. They were able to squeeze us in early the next m tech recommended getting something specific checked out... called Honda and explained the situation. They were able to squeeze us in early the next morning. I was extra appreciative for their promptness because I overhead that they were short a mechanic that day. Everything looked OK with my Pilot and we left with no charge. Very thankful to everyone at Honda of Ames for their help, kind interactions, and trustworthy manner of doing business! More