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Honda of Ames
Ames, IA
1,824 Reviews
Honda of Ames is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Honda of Ames, in Ames, Iowa, joined the Lithia Motors family of dealerships in February 2007 after being acquired from Jordan Motors, Inc. Honda of Ames, near the surrounding areas of Ames, Des Moines, Ankeny and Boone Iowa, features a wide selection of new Honda and used Honda cars , trucks and SUVs. Our inventory includes new Honda models such as the Honda Accord, Accord Crosstour, Civic, Civic Hybrid, Civic GX NGV, Civic Si, CR-V, CR-Z, Element, Element SC, FCX Clarity FCEV, Fit, Insight Hybrid, Odyssey, Pilot & Ridgeline.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,824 reviews
June 23, 2023
We had a great experience from beginning to end. Greeted by Colton Hobson immediately. He was engaging, knowledgeable and efficient. Finance process was quick and painless.Best buying experience we’ Greeted by Colton Hobson immediately. He was engaging, knowledgeable and efficient. Finance process was quick and painless.Best buying experience we’ve had in 50 years! More
by sperkins
Verified Customer
June 23, 2023
Wayde is a knowledgeable care salesman. Wayde is very pleasant person. Wayde was very easy to deal with Wayde is very pleasant person. Wayde was very easy to deal with More
by TEXTOR.CATHY
Employees Worked With
June 22, 2023
The staff are very courteous and do good work. They keep my Honda running well! They keep my Honda running well! More
by NLSUNDBERG
Employees Worked With
June 21, 2023
Service department is knowledgeable, doesn't try to get you to spend money on services you don't need and is prompt. you to spend money on services you don't need and is prompt. More
by derondelawfirm
Employees Worked With
June 21, 2023
They charged us for a tire rotation that we did not ask for. Felt very taken as the guy helping us did not explain they did a tire rotation and tried to make it sound like the higher price for the oil cha for. Felt very taken as the guy helping us did not explain they did a tire rotation and tried to make it sound like the higher price for the oil change was normal. Hopefully you do not give them commissions on services done which would encourage being fraudulent. I have decided not to go back to this dealer due to numerous bad service at this dealer. More
by ROCHFORDFAMILY74
June 21, 2023
Great customer service. . What I asked to be done was completed and I was keep informed of the work progress. I will continue to reply on Honda of Ames for any servicing of m . What I asked to be done was completed and I was keep informed of the work progress. I will continue to reply on Honda of Ames for any servicing of my 2012 Honda Accord. More
by JBLUNK
Employees Worked With
Matthew Smith
June 21, 2023
Always friendly and pleasant. They explain service well and I trust them when they say I need something done. They explain service well and I trust them when they say I need something done. More
by Mary
Employees Worked With
Other Employees :
Don’t know the name of last person I dealt with
June 21, 2023
The service I quality and the people are nice. I do wish they’d be sure to advise of all issues discovered prior to reporting that the vehicle is ready to be picked up. I do wish they’d be sure to advise of all issues discovered prior to reporting that the vehicle is ready to be picked up. More
by KERRYWEECES
June 19, 2023
Excellent waiting area. Kept me apprised when our pickup was finished. Hard to find a better dealership, Kept me apprised when our pickup was finished. Hard to find a better dealership, More
by rwrobel0
Employees Worked With
June 17, 2023
I’ve driven all over this country in this car, stopping at quite a few Honda dealerships along the way. I sincerely doubt there will ever be a more devoted employee or better communicator with customers th at quite a few Honda dealerships along the way. I sincerely doubt there will ever be a more devoted employee or better communicator with customers than Mel Crawley. Matt seems to be following in Mel’s footsteps. Kind, thoughtful they manage to serve the needs of the customer while remaining true to Honda’s highest expectations. Alex went out of his way on this visit, walking with me out to the parking lot and even drove my car over to me to make it easier since I use a walker. Everybody at this dealership goes the extra mile to help each customer by providing the kind of service the customer can trust whether driving to the grocery store or thousands of miles to view a historic rocket launch. More
by tamikuhn
