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Honda of Ames

Ames, IA

Overview
Employees
Reviews
Vehicles
4.5
1,824 Reviews
Honda of Ames is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Honda of Ames, in Ames, Iowa, joined the Lithia Motors family of dealerships in February 2007 after being acquired from Jordan Motors, Inc. Honda of Ames, near the surrounding areas of Ames, Des Moines, Ankeny and Boone Iowa, features a wide selection of new Honda and used Honda cars , trucks and SUVs. Our inventory includes new Honda models such as the Honda Accord, Accord Crosstour, Civic, Civic Hybrid, Civic GX NGV, Civic Si, CR-V, CR-Z, Element, Element SC, FCX Clarity FCEV, Fit, Insight Hybrid, Odyssey, Pilot & Ridgeline.
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220 Kitty Hawk Dr

Ames, IA

50010

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Showing 1,824 reviews

June 28, 2023

Very good experience the last time I was there. Friendly and quick. Hope for that every time More

by CBCRAUK
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jun 29, 2023 -

Honda of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 27, 2023

The staff were helpful even though they were very busy with many customers and helped us with some confusion we had about paperwork/contract. More

by kristin.lynn12
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jerry Hebrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2023 -

Honda of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Kristin, please let us know.

June 26, 2023

Staff is very friendly and service is excellent when needed. Disappointed that a loaner car could not be given during a recall that took a week. Paying for a week long rental car when a safety recall More

by GODSCHILD4
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Honda of Ames responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

June 26, 2023

They always do a great job with service and repairs. They are fast and convenient. More

by Soniarn96
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Jenkins-Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2023 -

Honda of Ames responded

Thank you for choosing Honda of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 25, 2023

Thank you for pre-checks at service time. It gives me a heads up on future items for service. I drive from Des Moines and find service is very prompt. 😀 More

by Billie Jo Fielder
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Honda of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Billie Jo, and we are thrilled that you found your experience with us here at Honda of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

June 25, 2023

Everyone is always so friendly. However, it would be nice if they had courtesy cars. More

by hangarpilot1
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know any by name.
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Jun 26, 2023 -

Honda of Ames responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

June 24, 2023

I take my car to Honda for all problems because I trust Mel and he’s been great. More

by JGGEHM
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2023 -

Honda of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 23, 2023

Repair took 3 visits way too many. You need to explain your procedure’s better More

by cojo5674
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Don’t remember
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Jun 28, 2023 -

Honda of Ames responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 23, 2023

Seemed friendly towards me as a new customer. Got car back in short period of time. More

by Darrell Meister
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex shearer
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Jun 25, 2023 -

Honda of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

June 23, 2023

Always on time. Friendly people. I will make sure to keep dealing with them. Thank you. More

by mgardner26313
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wayde Klingbeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2023 -

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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