
Honda of Ames
Ames, IA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Last new vehicles I purchased were a 2003 Odyssey and a 2006 RV. Needless to say when I decided to get a new vehicle in 2023 I was walking into a new universe! Lots of waiting, very computerized and diffic 2006 RV. Needless to say when I decided to get a new vehicle in 2023 I was walking into a new universe! Lots of waiting, very computerized and difficult to get the preferred color. Going to Honda of Ames led me to Cameron Evans and Nate Yassie who provided respectful, professional and educational services! Within 2-3 weeks of my first contact I was driving my new Odyssey home-and in the color I wanted!! I can't say enough about how they made this a fun and de-stressed experience!! Thanks guys!! B. Spencer More
They are liers. Their service department is xxxxty. Their general manager should be fired. I would never recommend anyone to buy from them. Their service department is xxxxty. Their general manager should be fired. I would never recommend anyone to buy from them. More
The gentleman who took care of my car and the young man who adjusted glove box, both very helpful. But that Kyle, I tell ya, above and beyond ♡. who adjusted glove box, both very helpful. But that Kyle, I tell ya, above and beyond ♡. More
They have taken very good care of our care and are always helpful and courteous. helpful and courteous. More
They were great and friendly, they new what thaey were doing and I'd go back again for service. doing and I'd go back again for service. More
Good service as expected and timely as well. Keep up the great job. Thank you again. Keep up the great job. Thank you again. More
Ames Honda has an excellent sales staff and their service department has been outstanding. They are efficient, courteous and very responsive to my needs as a Honda owner. I recommend them highly. department has been outstanding. They are efficient, courteous and very responsive to my needs as a Honda owner. I recommend them highly. More
I was told it would take 1 hour for an oil change & tire rotation so I said I'd wait in the customer service area. 2 1/2 hours later the service advisor came & told me they had mistakenly parked my CRV in t rotation so I said I'd wait in the customer service area. 2 1/2 hours later the service advisor came & told me they had mistakenly parked my CRV in the wrong place and it had yet to be serviced & it would take another 1/2 hour. Then a tech came out & showed me a very dirty engine air filter & asked if I wanted it changed. I said yes. After 3 hours they sent me on my way saying there would be no charge for the service. When I got home and looked at the paperwork I'd been given there was no invoice stating what service work had actually been done. I checked the oil, it looked clean, but the air filter had not been changed. I called & requested a service invoice for my records. I was told I'd receive one in the mail but none has arrived. Overall this was a very aggravating service experience.....I doubt I'll go back for future service. More
The service manager is friendly and nice. The repair is done with high quality. Discount coupons are applied. The repair is done with high quality. Discount coupons are applied. More