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Honda of Ames

Ames, IA

Overview
Employees
Reviews
Vehicles
4.5
1,824 Reviews
Honda of Ames is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Honda of Ames, in Ames, Iowa, joined the Lithia Motors family of dealerships in February 2007 after being acquired from Jordan Motors, Inc. Honda of Ames, near the surrounding areas of Ames, Des Moines, Ankeny and Boone Iowa, features a wide selection of new Honda and used Honda cars , trucks and SUVs. Our inventory includes new Honda models such as the Honda Accord, Accord Crosstour, Civic, Civic Hybrid, Civic GX NGV, Civic Si, CR-V, CR-Z, Element, Element SC, FCX Clarity FCEV, Fit, Insight Hybrid, Odyssey, Pilot & Ridgeline.
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220 Kitty Hawk Dr

Ames, IA

50010

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Showing 1,824 reviews

August 01, 2023

The service department is tops! Fast service for a good price. They keep my van on the road daily. More

by PCGUY733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

Honda of Ames responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Ames, we look forward to having you as a valued customer for many years to come!

August 01, 2023

I've been coming here for years. Always a good experience. Jeff does a great job. He makes sure I am informed about what is recommended without any sales pressure. More

by BFOX1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

Honda of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jeff here at Honda of Ames.

July 31, 2023

Best experience for car maintenance and repair The staff at Honda of Ames is top notch and really listen to you and perform only repairs and maintenance the your vehicle needs or is due for.... More

by jsearcy0
Recommend Dealer
Yes
Employees Worked With
Jeff
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July 31, 2023

Appreciate the friendly staff and the coupons I received in the mail to put towards my oil change and tire rotation More

by Kim S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cherveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

Honda of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Kim, and we are thrilled that you found your experience with us here at Honda of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

July 30, 2023

Great service Center. That’s why I buy all my vehicles there.work is always done on time More

by Granny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Honda of Ames responded

Thanks for sharing about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

July 30, 2023

The dealership staff is always courteous, and prompt with service or sales. Highly recommend them. The cars are excellent and reliable. More

by AAUSTIN61637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Honda of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 30, 2023

Helpful service staff. Efficient. Like most dealerships it’s fees are higher than independent shops. The waiting lounge & tv area badly needs updating. More

by riakeinert
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Honda of Ames responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Ames, we look forward to having you as a valued customer for many years to come!

Jul 31, 2023 -

riakeinert responded

The waiting and TV area and beverage options are all badly in need of updating. Nobody uses that supposed kid area, at least whenever I see it, it’s empty and neglected.

July 30, 2023

Has always been very pleasant to work with. Service is done in a timely manner More

by bob13579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Honda of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

July 30, 2023

The service department is professional and timely, and they do great work. It is the only place that services my car. More

by Kendall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Honda of Ames responded

Thanks, Kendall, for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

July 30, 2023

They are good at being prompt and courteous. Recognize you; They Keep you aware if there are other services your car should have while you are there. I enjoy that the service man who greets y More

by PATTY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who I had but it would be in your records He was great!!!
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Jul 31, 2023 -

Honda of Ames responded

Thank you, Patty, for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

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