Honda World
Louisville, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,997 reviews
Ben and David were so helpful and friendly to meet my needs throughout the entire purchasing process. This is my first car so I had lots of questions. They answered all of them patiently and provided me needs throughout the entire purchasing process. This is my first car so I had lots of questions. They answered all of them patiently and provided me professional services. I was so impressed and satisfied with the car. Ben even followed up with me after the purchase was made. I strongly recommend people buy cars at Sam Swope. Thank you, Ben and David! Jessica More
We felt no pressure from our salesman, he answered all our questions. We had specific needs in the kind of car we were looking for and our expections were more than met. We wanted a specific amount for o our questions. We had specific needs in the kind of car we were looking for and our expections were more than met. We wanted a specific amount for our trade and that was accepted. The final price for the car was affordable, which was extremely important. Our new Honda Civic was spotless which says something for the quallity of work. We will definitely buy our next vehicle from Sam Swope Honda and use Dick Hyslop as our salesman. Thank you so much for our pleasant experience. More
Had a great experience. Mr. Dean was wonderful to work with. Found a good vehicle and was pleased with the price. It was a bit higher than our price range but the dealership worked with us to get it clo with. Found a good vehicle and was pleased with the price. It was a bit higher than our price range but the dealership worked with us to get it close to what we were hoping to pay. Would highly recommend this dealership and Mr. Dean to others. More
John was extremely helpful, informative and respectful of our needs throughout the entire process, including follow-ups even since the purchase was made. An excellent person to have worked with who helped u our needs throughout the entire process, including follow-ups even since the purchase was made. An excellent person to have worked with who helped us achieved our desired results going in. We will work with John again in the future without a doubt. Would strongly recommend Sam Swope as a dealer, and John Hammon as a sales representative to anyone looking for professional and courteous service. Sincerely, -Craig Newman More
Mr. Lail, the Director of Finance, worked with the Honda loan department to get us the interest rate on the car loan that we wanted. Even after being turned down after his first conversation with them, he loan department to get us the interest rate on the car loan that we wanted. Even after being turned down after his first conversation with them, he contacted them again after speaking with us and was able to get the interest rate that we were after. He really went to bat for us. Mr. Chandler, the salesman, worked with us over a two-week period to get us the model, color and a price we were happy with. He went into detail demonstrating the operations of the car. He bent over backwards for us and we very happy with his service. We will be repeat customers because of our experience and have recommended relatives to shop Sam Swope Honda who are are looking for new cars at this time. More
Upon returning from a business trip,I found a dead battery in my brand new car(11days old)!I was extremely upset.After a jump start, I drove directly to the dealer. Chuck & Scott provided ultimate cus battery in my brand new car(11days old)!I was extremely upset.After a jump start, I drove directly to the dealer. Chuck & Scott provided ultimate customer service & made me whole again.I'm impressed! More
My husband and I went to the dealership after a previous internet inquiry and phone call which was answered by Doug. Doug was quick to meet us when we arrived. What I liked most about this sales experienc internet inquiry and phone call which was answered by Doug. Doug was quick to meet us when we arrived. What I liked most about this sales experience was Doug was not wasteful of our time. We knew what we wanted and we knew what price we wanted for our trade in. Doug gathered this information quickly and acted upon it. He began drawing up paperwork so that the trade in could be assessed and credit be ran. He answered all of our questions and has been an absolute joy to work with which is the highest compliment I can give a sales rep! The sales experience was simple and we got what we needed. More
I tried every dealer in town and I was told I owed too much on my current car to qualify for a new car without money down. From the moment I walked into Sam Swope they bent over backwards to get me into a much on my current car to qualify for a new car without money down. From the moment I walked into Sam Swope they bent over backwards to get me into a new car with a payment I could manage. They walked me thru the entire process in a very friendly, professional manner. I never felt pressured and I felt that they truly cared about my experience with them. Andre, David and Doug went even further above and beyond by rushing the paperwork to make sure I would drive off in my brand new car in time for my birthday. You all at Sam Swope are amazing and you can rest assured I will tell anyone I know about how I was treated and the awesome job you all did.. I am definitely one happy customer I have a car I love that I can afford.. Thank you for everything.. More
We arrived on the lot around 8:00 pm. Greg was nice enough to stay with us way past closing to help us go home in the very needed vehicle that night. He was VERY sweet and informative about the vehicl enough to stay with us way past closing to help us go home in the very needed vehicle that night. He was VERY sweet and informative about the vehicle. I didnt have to ask for the car fax or the previous owners name. he supplied that to me right off. He was very professional so easy to work with. If we are in the need of a vehicle in the future I would see Sam Swope and Greg before going anywhere else! More
All 3 (Mr. Hammon - salesperson), David Lail (Dir. Finance) & Dennis Brimm (Business manager) took time to go over everything I needed to know plus answer any questions I had, very good and quick pr Finance) & Dennis Brimm (Business manager) took time to go over everything I needed to know plus answer any questions I had, very good and quick process. I would recommend them highly to my friends and family. Sam Swope was a pleasant experience. More