Honda World
Louisville, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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All the staff have been very knowledgeable and friendly. I like the hours of operation at this dealership. I trust the Honda name and so far the staff at Sam Swope Honda World have been very cooperative an I like the hours of operation at this dealership. I trust the Honda name and so far the staff at Sam Swope Honda World have been very cooperative and helpful to me. I like the way the management is courteous. More
Express oil change service is fast and convenient and customer service is always excellent. I have been assigned service consultant, Shane Bronger, twice now, and both times he has delivered excellent s customer service is always excellent. I have been assigned service consultant, Shane Bronger, twice now, and both times he has delivered excellent service. Today's service was great as always; however, I wasn't offered the car wash like usual. Perhaps car washes aren't offered on rainy days? Either way, it was not addressed. More
The visit as always are very good. They take care of us in a timely and friendly fashion. All our visit have been good . We have driven honda our whole life and it will be not change in our car patterms. A in a timely and friendly fashion. All our visit have been good . We have driven honda our whole life and it will be not change in our car patterms. As far as question about the work really hard to answer right after you picked the car up I wanted to fill this out asap before I lost or forgot to do this survey thanks DD More
The service was knowledgeable, quick, and curteous without any undue pressure. I felt at ease throughout the process and that I had been given the car program that best worked for me and my budget. Th without any undue pressure. I felt at ease throughout the process and that I had been given the car program that best worked for me and my budget. The saleman, his supervisor, and their support team all treated me with the greatest respect and answered all my questions. More
The advisors are always very polite and professional. They do a good job of explaining the work done and try to get me the best deal and in and out in a prompt manner. I know the dealership may be more e They do a good job of explaining the work done and try to get me the best deal and in and out in a prompt manner. I know the dealership may be more expensive option for maintenance but I feel the work is good and staff is friendly. More
We thoroughly enjoyed our first time car buying experience and will most certainly buy our next vehicle from Mark. He was professional and prompt when returning phone calls and e-mails. During ou experience and will most certainly buy our next vehicle from Mark. He was professional and prompt when returning phone calls and e-mails. During our meeting, we were comfortable and he made the buying process easy. He was knowledgeable and eager to answer all of our questions. We never felt pressured or rushed and I would highly recommend him. More
The best experience I have ever had at a car dealership! Ben was our salesman, he was awesome, he wasn't pushy, and he wanted to get us the best deal possible. My credit isn't great, but wow did they make i Ben was our salesman, he was awesome, he wasn't pushy, and he wanted to get us the best deal possible. My credit isn't great, but wow did they make it work! David Lail handled the financing, I couldn't have asked for better customer service, I was told I would be paying one monthly price at a higher intrest rate, david called me 3 days after I got the car and told me to come back in and sign another contact bc not only did he get my monthly payment down over $100, but the intrest rate lowered by 5%! Jeff was the person who explains everything you're signing while ur buying, and I'm a question person, and he was so thorough that I did not have one question when everything was said and done! I will not buy from another dealer ever, those people were truly amazing! I will refer everyone I know to them! A+ service! Amazing! More
Matt knows the product well and understood what I was looking for and was willing to pay. The whole process from sales to finance could not have been better. I dislike buying cars because of the sales looking for and was willing to pay. The whole process from sales to finance could not have been better. I dislike buying cars because of the sales process but my experience with this team was far better than expected. More
The service experience provided by Sam Swope Honda is unprecedented in the car industry. Unlike the dealer service departments I have dealt with in the past, the associates at Swope go above and beyond t unprecedented in the car industry. Unlike the dealer service departments I have dealt with in the past, the associates at Swope go above and beyond to satisfy my needs. They have always maintained my vehicle with the utmost integrity and professionalism. I have such faith in them that they have truly become less a servicing dealer and more a partner in my Honda's ownership. More
Matt DiCapua, and Scott Boggess where excellent Salesmen to deal with. They are both very courteous, knowledgeable, low pressure sales experts...would recommend to anyone. They gave us a great discount on a to deal with. They are both very courteous, knowledgeable, low pressure sales experts...would recommend to anyone. They gave us a great discount on a new Honda and offered top value for our trade-in. Give them a chance...you will be satisfied! Sam Swope Honda 502.499.5040 More