Honda World

Our main reason for rating Sam Swope great is because of our salesperson, Tom Walker. He was knowledgeable, helpful, convincing, but not pushy. He helped us understand why Honda was the best car for us. He our salesperson, Tom Walker. He was knowledgeable, helpful, convincing, but not pushy. He helped us understand why Honda was the best car for us. He explained how things on our Honda worked and taught us to utilize Honda's new technology. We feel that we can continue to contact Tom in the future with questions about our new Honda. Tom has also explained how easy it will be to use Sam Swope's service center. We look forward to using that in the future. More

Nick provided a friendly atmosphere and was very eager to answer all the questions that I had. I especially like how the finance department went over what was expected being that this is my first lease. I am answer all the questions that I had. I especially like how the finance department went over what was expected being that this is my first lease. I am very satisfied with my decision... So thank you Honda world.... :) More

Dennis was great to work with stayed a little late on the first night and then came in to finish the deal the following evening. (even though he was scheduled to be off) after a couple of days the battery w first night and then came in to finish the deal the following evening. (even though he was scheduled to be off) after a couple of days the battery went dead. So Dennis brought a new one to my home and helped install it. (at no charge) that says alot since i live in indiana and did not have to fight traffic on the bridge. Thanks More

I was very satisfied with my experience. I advised of my time constraints and received immediate attention. Dealer was able to find auto with my preferences and arrange to get on site within 1 day. Experi time constraints and received immediate attention. Dealer was able to find auto with my preferences and arrange to get on site within 1 day. Experience exceeded my expectation. More

Lamont went over and above to help me with my Honda. He is a real super salesman. Sam Swope Honda World is lucky to have him. He searched out to find the Honda I was looking fcr. And walked the deal all is a real super salesman. Sam Swope Honda World is lucky to have him. He searched out to find the Honda I was looking fcr. And walked the deal all the way through. My husband and I purchased two Honda's and he made sure every detail was taken care of. I am very happy with my Honda Accord. Josh (financing) was so friendly and heplful also with the financing of my Honda. He made sure I understood all the terms and had the paperwork filled out correctly. More

The service was great. The price was over our budget but it was worth it. The overall experience was great and I would highly recommend this to friends. it was worth it. The overall experience was great and I would highly recommend this to friends. More

My first experience buying a car.Matt guided me every steps of the way.He was very professional fast and efficient, was very helpful,accommodating and very friendly.He laid out everything I need for a ca steps of the way.He was very professional fast and efficient, was very helpful,accommodating and very friendly.He laid out everything I need for a car, and the final decision was all mine He went above and beyond for the completion of the purchase.even provided transportation for the tinting.My overall experience was excellent.Everybody in that store was very friendly.I felt very special .My hearfelt thanks to Matt.I love my car.God bless . More

These people are liars of the biggest order, and incompetent. They advertised a 2011 BMW 750i for $68,000 with a little over 3,000 miles. I called from PA to inquire and was told the car was in incompetent. They advertised a 2011 BMW 750i for $68,000 with a little over 3,000 miles. I called from PA to inquire and was told the car was in pristine condition and therefore they would not negotiate on the price. After thinking about it, I wrote to the salesman, Jeffrey Bricker, and told him I was interested but I wanted to avoid any surprises when the car arrived in Philadelphia, and would he please confirm in writing that the car was flawless both inside and out. The word "flawless" is a little hard to misinterpret, don't you think? It means perfect. Without flaw. Inside and out. Jeff wrote back that indeed the car had no issues and told me they would also have the car detailed before sending it to me. When you buy a $68,000 car without looking at it in person, you have to trust the dealer. The alternative is to take an entire day to fly down, inspect the car, and fly back. I figured I could trust these guys to give me an honest report on a car that I was going to see in a few days. I mean, what kind of scumbag would tell you direct lies that you would obviously be seeing as soon as the car rolled off the truck? Oh, that would be Jeffrey Bricker and the other scumbag, the General Manager at Sam Swope BMW. First of all, the car had almost 6,000 miles on it, not the 3k+ miles advertised. There is an actual cut in the leather on the center console. How does that even happen? More ruined leather on the back seat center armrest where someone stuffed hard plastic and then closed the armrest on it. That must have been in there for a while, because it came out when I opened the armrest for the first time (guess the detailer missed that). Even the transport people had noted scratches all over the front and back of the car because they didn't want to be held responsible -- and Bricker had signed that form! Meaning he agreed there were scratches. And these weren't just scratches. In the front, it looked like someone drove under the back end of a semi, because the metal was so creased. There were numerous other problem areas -- nine in all -- that my "flawless" 750 came with. After I calmed down, I wrote to Bricker and sent photos of each of the problems, asking that they pay for these issues to be corrected by the local BMW dealer. Bricker wrote back, saying any used car was going to have problems and this should be expected. "Expected." Well, when you tell me a car is flawless, no, I don't EXPECT it to have ripped leather, and scratches and indentations all over it. They offered me $150 to have everything fixed. Have any of you ever tried to have ANYTHING done on a BMW for $150? You couldn't get a good detail job for that...which brings me back to the detail job they promised me. Were the pair of dirty socks I found on the floor in the back somehow overlooked by the detailer? Were the long strands of women's hair throughout the car part not visible during the detail job? How about that hard plastic that ruined the leather on the back armrest? And I guess the black fingerprints on the roof cloth were....yes, something I should have EXPECTED since I was buying a used car. Look, do yourself a favor and don't even get involved with these liars and incompetents. I spoke to my attorney and she told me the laws about these kinds of things are vague. We could have pursued it, but the possibility was in the end we would not have been satisfied with the outcome. I have too much going on in my life to devote more time to these losers. I just hope enough people read this review and cost them a lot more than $150 through lost business. More

I was cautious about trading in my '99 Civic for a replacement. But, Nick took the time to chat with me on two occasions without pressuring me for the sale. He was very knowledgable regarding both t replacement. But, Nick took the time to chat with me on two occasions without pressuring me for the sale. He was very knowledgable regarding both the vehicles I looked at and the financing side of the conversation. Even on a Friday evening (close to closing time) everyone was helpful without being pushy. More

Great salesman, great price. I bought my previous, a Volvo, from my brother-in-law who was a salesman at Sam Swope and I loved that car. My brother-in-law no longer sells cars so I came back here for a Volvo, from my brother-in-law who was a salesman at Sam Swope and I loved that car. My brother-in-law no longer sells cars so I came back here for a deal. More