Honda World
Louisville, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I have leased Honda vehicles through Nick Woodson for nearly a decade. His knowledge of Honda products is tremendous and his level of customer service is unparalleled. Nick Woodson has a remarkable w nearly a decade. His knowledge of Honda products is tremendous and his level of customer service is unparalleled. Nick Woodson has a remarkable way of figuring out exactly which Honda vehicle best suits the customer's needs. This is not just my opinion. Other people who have dealt with him say the same thing. Nick Woodson is a straight shooter who has never steered me in the wrong direction. I am one of those folks who absolutely loved my 2005 Honda Pilot (which was a smaller vehicle than the newer re-designed model)and moved into a great 2010 CRV in search of better gas mileage. Nick quickly sensed that for my next lease, a perfect choice would have the fabulous ride you get with the V-6 engine of the Pilot with a vehicle length closer to that of the CRV -- without giving up 4-wheel drive. Nick suggested I test drive the 2012 Cross Tour, a car with 4-wheel drive. I knew nothing about it. And WOW! What a ride!!! He pointed out that I can adjust the seat fairly high to maintain the feel of driving an SUV. Add that to all the new high tech bells and whistles, and Nick was right again. I didn't know it but the 2012 Honda Cross Tour was exactly what I was looking for. Beyond his knowledge and professionalism, Nick Woodson is successful at what he does because he is the consumate people person. That is a special talent. Sam Swope Honda is fortunate to have him on board! Helene Kramer Longton Louisville, KY More
The sales experience was very good, Tom Walker was very friendly and not pushy at all. I can't say the same thing about the service experience. After 6 months I start having steering problems with my 20 friendly and not pushy at all. I can't say the same thing about the service experience. After 6 months I start having steering problems with my 2011 Accord and I took it in for a check. After 5 visits over 2 months I still have the same issue and the service manager is trying to convince me that my Accord's steering wheel shaking is "normal" for a 4 cylinder car!? That's just plain wrong. For this reason I would not recommend this dealer. When you need a repair they fall short of the promise of taking care of customers during and AFTER the sale. More
I had an excellent experience. Matt was great to work with. He was efficient and worked with us to get both the financing and vehicle we wanted. with. He was efficient and worked with us to get both the financing and vehicle we wanted. More
We wanted to buy from Sam Swope due to the great things the Swope family has done for the Ky Humane Society. They have helped to better the lives of countless animals in need in our community. Our sale the Swope family has done for the Ky Humane Society. They have helped to better the lives of countless animals in need in our community. Our salesman, Brandon Bennett, did a great job. We were very surprised to find out he had only been with Sam Swope for six weeks due to his immense Honda knowledge. He was able to answer most all of our questions and if he did not know the answer, he quickly found someone who did. After finishing off our paperwork with him, we went to work with Josh Alsman, business manager, and were very impressed by him. He was a great guy who was very personable and bright. These two guys stayed with us until 11:45 PM making sure that we were able to leave in our new car that night. Not once did they yawn or act like they were making any kind of sacrifice. They were pleasant and chipper the entire time. Great guys! More
Rodney helped me to purchase a vehicle in spite of the fact that my credit rating had some issues due to being downsized in 2010. I appreciate his efforts, as well as Todd's to help me secure financing. I fact that my credit rating had some issues due to being downsized in 2010. I appreciate his efforts, as well as Todd's to help me secure financing. I have always purchased Toyota vehicles from Oxmoor Toyota in the past. I am glad that I listened to my family members who highly recommended Sam Swope. Overall, a very good experience! More
We are a repeat customers of Nick's. We had previously purchased a 2002 Honda Odyssey and a 2004 Pilot. After owning a Sienna the last few years, we decided to go back to a Honda Odyssey with it's good g purchased a 2002 Honda Odyssey and a 2004 Pilot. After owning a Sienna the last few years, we decided to go back to a Honda Odyssey with it's good gas mileage and consumer ratings. Nick was very easy to deal with. We visited him and test drove on two different occasions. We didn't want to purchase a van on order, so he was very accommodating in getting the van for us to drive before purchasing. Haggling price was reasonably easy as well. We were hoping for a little more money on the trade and he was able to work with the finance department to reduce the overall purchase price. We would go back to Nick to purchase another car from Sam Swope. More
The first reason why I decided to buy my next Honda Civic at Sam Swope Honda was the prompt reply on the car quote that I requested. They gave me a very good price and a very good interest rate! Second was w at Sam Swope Honda was the prompt reply on the car quote that I requested. They gave me a very good price and a very good interest rate! Second was when Nick told that he's going to do what I asked him first thing on Sunday afternoon when the sales office opens, he did exactly that. He called me at exactly 1:00 PM! Also, he reviewed with me the features of my 2012 Honda Civic EX-L. Third, was when Andre walk me through all the features of the car while it was still at the dealership and while I drove it for a test drive. He's very knowledgeable because he was able to answer all my questions! Lastly, was when Jeff Jennings, the manager, patiently discussed to me all the paperworks that I have to sign. It was such a great experience from the moment I stepped in and until I drove my new car out of the dealership! More
My wife and I went into getting a car not knowing if we would even be able to be financed. As soon as we walked into the Big Lot office Damon immediately made us feel reassured and was showing us options i would even be able to be financed. As soon as we walked into the Big Lot office Damon immediately made us feel reassured and was showing us options in 10 minute. we dont have great credit but we left with an awesome car at a great price. The guys (Damon and Kent) were very helpful, personable and even there with sound advice to help improve our credit situation. I will recommend Sam Swope to all my friends and family with no reservation. More
Jim Hubert was wonderful to work with on the purchase of our Honda. Very friendly and professional with straight forward talk. I would highly recommend him and will definately use him on our next purchase our Honda. Very friendly and professional with straight forward talk. I would highly recommend him and will definately use him on our next purchase. More
Eric immediately greeted us when we arrived and had the vehicle we were interested in right out front. We took it for a test drive and during the test drive Eric answered any questions we had about the car vehicle we were interested in right out front. We took it for a test drive and during the test drive Eric answered any questions we had about the car. He was very knowledgeable about the vehicle we were looking at. After the test drive, we offered up a price for the vehicle. Eric worked very hard to meet our asking price, by going back to his manager many times to try and keep reducing it to the price we offered. We did end up buying the vehicle and believe we got a very good deal for it. Eric defiantly helped us make our decision in the purchase. He helped make the trip enjoayble instead of a stressful experience like it sometimes can be. He is a very nice and friendly guy that works very hard to make his customers happy. We would defiantly recommend that if you are interested in looking at a vehicle at Sam Swope Honda World to ask to work with Eric. More