Honda World

I have been a Sam Swope Honda customer for many years. David Lail is the reason that I come back time after time. I just purchased my 12th Honda last night and it wouldn't have been possible without him. David Lail is the reason that I come back time after time. I just purchased my 12th Honda last night and it wouldn't have been possible without him. David's dedication to his customers is second to NONE!! I trust Him completely and will never let anyone else take care of my finance needs. David is an incredible asset to this dealership and I consider him a friend. Ron Towles was my sales person and did a great job ensuring that I got the vehicle I wanted. Ryan Carter prepared my finance paperwork and did an excellent job , process was very smooth. Holly greeted me at the front door on both visits and was so helpful letting David and Ron know that I had arrived. She is very personable and it was a pleasure talking with her while I waited for the guys. The personal attention afforded to me was exceptional and I thank them very much!! More

The service was amazing! Scott helped me find a coupon that I didn't even know that I had, and was very friendly and helpful! that I didn't even know that I had, and was very friendly and helpful! More

Brandon Bennett went above and beyond in seeing that my expectations were met during the entire process of my new lease. He knew what I wanted my monthly payment to be and he went above the call to ensure expectations were met during the entire process of my new lease. He knew what I wanted my monthly payment to be and he went above the call to ensure that is what it was going to be. He was very friendly, very knowledgeable, and made me feel very comfortable in asking any questions. His follow up efforts have also been outstanding. I would highly recommend Brandon Bennett at Sam Swope Honda to anyone that is looking for a new car. More

Our first Honda from Swope was in 1977, it was a '78 Accord, almost certainly the first one they sold. Since then we have purchased at least a dozen Hondas there. Back then the "dealership" was in a t Accord, almost certainly the first one they sold. Since then we have purchased at least a dozen Hondas there. Back then the "dealership" was in a tiny garage on Hubbards Lane. Today it is a well appointed dealership off of Hurstbourne lane. BTW: I hate Hurstbourne Lane! We come back despite the location. We keep coming back because the Swope sales and oil change staff are always friendly & fairly fast. We have had at least three cars with body damage repaired there and found the body shop to be as good as the dealership. Auto repair wise, I can't really give too much info. I know the oil change, return service folks do a great job & aren't that much higher than the "ready-lube" spots. They also have been excellent with recall work. WE AVERAGE OVER 100,000 MILES PER HONDA AND HAVE NEVER EVER HAD AN UNSCHEDULED MAINTENANCE ISSUE!! NEVER EVER!! So I can't speak very well as to the service department. We just change the oil, replace the tires, and at about 110K miles trade the car in. We've had Accords, Civics, an Element A CRX SI, & now a Fit and the repair history is still the same. I think we've bought one pair of shocks, two headlights, and that's it over these 35 years. I don't even know, other than wreck repair parts if Swope stocks virtually any parts. From my experience, on Hondas, they're not needed. The other day I went in with about 50K on the clock and had the oil changed and the tires rotated. That's all we ever do. The car was washed and the work performed. What more could I have asked? More

Great experience in purchasing my vehicle. Mark Dutton was professional, yet friendly. I didn't purchase the vehicle during the first round of nogotiations, did my homework a little more thorougly and we was professional, yet friendly. I didn't purchase the vehicle during the first round of nogotiations, did my homework a little more thorougly and went back. The main reason I returned was due to the way I was treated. Honestly was a priority with our dealings and honest was what we received. No suprises right through to the very end. I love my vehicle, felt I received a fair deal and experienced great customer service. Thanks Mark and the team at Sam Swope Honda. More

Jessica was quick to help me out and let me know what was going on the entire time. I would reccommend the service department to any honda owner. going on the entire time. I would reccommend the service department to any honda owner. More

Brandon and all of the other associates (Josh, Lamont) at Sam Swope were extremely helpful during our recent process of buying a new car. Brandon was extremely knowledgeable about Hondas and the specific veh Sam Swope were extremely helpful during our recent process of buying a new car. Brandon was extremely knowledgeable about Hondas and the specific vehicles we were considering. Brandon was always willing to listen to concerns, questions, and went above and beyond to make sure we were satisfied and comfortable. I was most impressed that when it came time to do the paperwork and finalize payment and numbers, there were NO surprises and everything that had been previously discussed were presented. I am 100% confident in my purchase and 100% satisfied with the customer service I was given because of the patience and knowledge provided by the employees at Sam Swope!Thanks Brandon! More

Everyone involved in taking our 2002 Accord to Sam Swope where the car had been purchased we were pleased with the service. Our front driver airbag was replaced with a new one. In writing up the order our where the car had been purchased we were pleased with the service. Our front driver airbag was replaced with a new one. In writing up the order our advisor advised us of needing a new timing belt and other items that would keep our car in good running order. Being retired and needing good reliable transportation means much to us. Thank you for being such a good service unit. More

Mr. Bennett was one of the best salesmen I've worked with. He was friendly, appreciated our time, and didn't push us into a sale. He was considerate and very willing to answer any question or concern. with. He was friendly, appreciated our time, and didn't push us into a sale. He was considerate and very willing to answer any question or concern. He presented several options to meet pricing and cost needs and was really easy to work with. I would definitely work with and recommend Mr. Bennett to friends and family. More

I picked up my new Honda CR-V today. Everyone at Sam Swope Honda World was professional, friendly and interested in doing a good job. My salesman was Dave Neison and my Business Manager was Jeff Jenning Swope Honda World was professional, friendly and interested in doing a good job. My salesman was Dave Neison and my Business Manager was Jeff Jennings. Both did super jobs from the first minute I net them and I am a very satisfied customer and will recommend Honda World to anyone. More