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Honda World

Louisville, KY

4.9
4,998 Reviews
Honda World in Louisville, KY, also serving Clarksville, IN and Lexington, KY is proud to be an automotive leader in our area. Since opening our doors, Honda World has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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1 Autocenter Drive

Louisville, KY

40299

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Showing 4,998 reviews

July 02, 2012

Both Dave Neison and David Lail were wonderful to work with. David went over and beyond to make the sale work for me. I appreciate his hard work and encouragement as we worked through the process. Both More

by waldenabc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Neison
Jul 06, 2012 -

Honda World responded

Thank you for taking the time to review us on DealerRater. We know our customers are busy and it means a lot to us when they take the time to share their experience. Dave Neison and David Lail are valuable members of the Sam Swope Honda World team and we are pleased to know that are customers think so too. Dave is very product knowledgeable and David strives to make the process as simple as possible for the customer. As always thank you for choosing Sam Swope Honda World. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

June 30, 2012

Took my car (2000 Honda Accord) in for an oil change and a multipoint inspection before going on a long trip. When I picked up the car, apparently my brake fluid was low and transmission fluid needed to be More

by dchan556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard
Jul 06, 2012 -

Honda World responded

Thank you for your letting us know about your recent visit at Sam Swope Honda World. My name is Amanda Wendler and I am the eCommerce Manager for the Auto Group. I received your concern and wanted to apologize for your experience. Our service departments strives for 100% customer satisfaction, from general maintenance to major repairs. Our commitment to customer service is second to none. I will forward your inquiry and someone will be in contact with you shortly. Please let me know if I can be of further assistance to you and once again we do apologize.

Feb 11, 2014 -

dchan556 responded

I was recently reminded of Sam Swope Honda by a friend, and I wanted to provide an update to this posting 1.5 years later. Despite the promise made by the eCommerce manager, no one ever attempted to contacted me about this issue. so based on my experience, I would strongly recommend going elsewhere to have your vehicle serviced

June 28, 2012

Jeff did a great job. He was very helpful, and didn't try to push us into getting a new car. He worked to get us a good deal. More

by pcooper42748
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Smith
Jul 06, 2012 -

Honda World responded

Thank you for taking the time to review our dealership. We know our customers are busy and it means a lot to us when customers take a few minutes to let us know how we are doing. Jeff is a valuable member of the Sam Swope Honda World Team and will be happy to hear that you think so too. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

June 20, 2012

We had a great experience at Sam Swope! We worked with Brandon, who was great and very informative! We're enjoying our new Civic very much :) More

by rarnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bennett
Jul 06, 2012 -

Honda World responded

Thank you for letting us know how we did with your recent car buying experience. We appreciate the positive feed back and will be sure to let Brandon now about your wonderful compliment. We look forward to assisting you further with your automotive needs. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

June 08, 2012

Brandon was great to work with. I knew what I wanted and the price I was willing to pay. Brandon let me know what he could do on price and once we agreed he took care of all the work so when I showed up al More

by goelliott1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bennett
Jun 15, 2012 -

Honda World responded

We received your compliment and wanted to say Thank you. Here at Sam Swope Honda World we want your experience to be the best possible. We strive for 100% satisfaction and want each customer to have a pleasurable relationship with us. We look forward to hearing how our customers feel about their recent experience at our dealership. Please let us know if we can be of further assistance to you. As always thank you for choosing Sam Swope Honda World Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

June 07, 2012

Our experience with this dealership was very positive. The salesmen were all very polite and helpful. We also had a great experience with our financial person. He explained everything very well. We purcha More

by rvacres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Loftus, Lamont Chandler
Jun 15, 2012 -

Honda World responded

My name is Mike Porro VP/General Manager for Sam Swope Honda World. Thank you for letting us know how we are doing and for choosing us to assist you with your automotive needs. Our commitment to customer service is second to none. We strive for our customers to have a great experience with the Sam Swope Auto Group. Whether you are purchasing a vehicle or having your vehicle serviced, we want it to be a pleasurable experience. Thank you for letting us know how we are doing. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

June 05, 2012

My sister referred me in to Sam Swope, and from the minute I stepped in the door, everyone was so nice!! I first talked to David Lail because he is who my sister knows so well, and he had Thomas Prinz More

by StaceyCiaburri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prinzo
Jun 15, 2012 -

Honda World responded

Thank you for your letting us know about your recent visit with us. My name is Mike Porro and I am the General Manager at Sam Swope Honda World. I received your wonderful compliment about your recent experience. We love hearing that are customers are 100% satisfied. Thank you for choosing Sam Swope Honda World. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

June 03, 2012

Matt was fantastic. He is very knowledgeable on the products and services. He is not pushy or aggressive. He took a lot of time with us and has a ton of patience for our number crunching and questions. More

by Asmichael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2012 -

Honda World responded

We received your compliment and wanted to say Thank you. Here at Sam Swope Honda World we want your experience to be the best possible. We strive for 100% satisfaction and want each customer to have a pleasurable relationship with us. We look forward to hearing how our customers feel about their recent experience at our dealership. Please let us know if we can be of further assistance to you. As always thank you for choosing Sam Swope Honda World Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

June 01, 2012

Nick Woodson from Sam Swope Honda was exceptional in helping us choose the right vehicle for our family. We enjoyed the information, low pressure approach, and help finding a fair price on a great vehi More

by mshoran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Horan, Nick Woodson
Jun 15, 2012 -

Honda World responded

Thank you for your letting us know about your recent visit with us. My name is Mike Porro and I am the General Manager at Sam Swope Honda World. I received your wonderful compliment about your recent experience. We love hearing that are customers are 100% satisfied. Thank you for choosing Sam Swope Honda World. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

May 23, 2012

Excellent customer service! My questions were all answered and I was treated with great respect. I highly recommend Sam Swope and the Honda line of vehicles. More

by Ljarrett66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Smith, Chuck Visse
Jun 19, 2012 -

Honda World responded

Thank you for taking the time to tell us about your experience. We make our customers top priority and value their business. Please let us know if we can be of further assistance to you. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

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