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Honda World
Louisville, KY
4,998 Reviews
Honda World in Louisville, KY, also serving Clarksville, IN and Lexington, KY is proud to be an automotive leader in our area. Since opening our doors, Honda World has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,998 reviews
October 27, 2012
Very positive experience with all staff including the General Manager of Infiniti. The motto seems to be service with a smile. Brandon. Kevin and Ryan Carter left a lasting impression. General Manager of Infiniti. The motto seems to be service with a smile. Brandon. Kevin and Ryan Carter left a lasting impression. More
by GladysC
Employees Worked With
Whitney Schmidt, Brandon, Kevin Carter, Ryan Carter
October 26, 2012
I bought a new Accord from Sam Swope Honda and had great experience. I worked Richard Thompson as my sales person, he great knowledge of the product and was so easy to work with. One of their finance manage experience. I worked Richard Thompson as my sales person, he great knowledge of the product and was so easy to work with. One of their finance managers, David Lail is finance King! One of those guys that reads financial contracts for fun. He spoke with me to see what my priorities was in financing and got me an amazing rate. He even came back later in the process with a lower rate, he went the extra mile. Lastly I worked with Rick Lewis, former Army Ranger and a super cool guy to go through additional purchasing options in terms of additional warranty and protection. Rick was able to offer me products customized to my needs for a good price. While working with each of these guys, them seemed to be experts in their field, I never felt pressured in anyway and it was an enjoyable process. I would definitely recommend Sam Swope Honda and specifically each one of the aforementioned individuals to work with when buying your next new Honda. More
by travis_chris2003
October 25, 2012
Jeff Smith made buying a car easy and exciting. He did not pressure, he understood our needs and our preferences and worked with us. Jeff treated us like VIP customers. Jeff backed up everything he said not pressure, he understood our needs and our preferences and worked with us. Jeff treated us like VIP customers. Jeff backed up everything he said and kept his promises. When I buy my next car I will go to Jeff Smith. I would recommend Jeff to my friends and family without hesitation. More
by ben.weible
Employees Worked With
Jeff Smith
October 11, 2012
The dealership had treated me as a person not just another person trying to buy a car. The atmosphere was very nice as well with the friendliest staff to meet my needs. another person trying to buy a car. The atmosphere was very nice as well with the friendliest staff to meet my needs. More
by Lisacu
Employees Worked With
Jeff Smith
October 10, 2012
When my family and I went to Sam swope to purchase two cars, we were greeted right at the door by mr dutton, he was very helpful and showed us the best deals and helped us find the best cars within our pr cars, we were greeted right at the door by mr dutton, he was very helpful and showed us the best deals and helped us find the best cars within our price range and that worked best for us. He was very knowledgable with all the cars shown to us, and I felt that no matter the question, if it was concerning one of the cars on the lot, no matter what type of question it was, he would've been able to give me a saticfactural answer. Thank you mr dutton for making my siste and mine first time car shopping a great and memorial experience :) More
by Pbrindle88
Employees Worked With
Mark dutton, Mark Dutton
October 09, 2012
I purchased my brother's 2010 Honda Accord at the end of its lease. Car was in good shape, and to make it easier to get the tax, registration and title work done we ran the purchase through Swope, where he its lease. Car was in good shape, and to make it easier to get the tax, registration and title work done we ran the purchase through Swope, where he leased the vehicle. This also included a "Honda Certified" inspection to make sure that there was nothing wrong with the vehicle that we did not previously identify. I liked that and was another reason to work through the dealer. My experience was good, but not great, so I can't recommend. This is because of the little things. When I say little, I really do min little, and you can decide if I am being overly picky about this. First, one of the interior lights (driver side) was not working. I asked as part of the inspection to have this repaired. The sales person said he would ask for this to be fixed but it was not. So I will have to take my care somewhere to get this fixed or do it myself. Second, one of the keys wireless locking, unlocking and trunk release buttons would only work intermittently. I asked if this could be fixed, and the sales person said he would also ask for this to be fixed. Again, it was not fixed, so will have to take care of this myself and likely at my own expense, which I know is not inexpensive. Third, one of the tires was losing air pressure quickly, and the sales person said that it would be fixed and they would tell me what the issue was. I forgot to ask about this when I went to pick up the car, but there was no information provided to me about what was causing the air to leak, nor what was done to correct the problem. So my fault for not asking, but not good by Sam Swope to not provide the information. This makes me question somewhat the "Honda Certified" inspection and how detailed it is. Finally, the detailing that I paid for ($150) so that the car would look as new and clean as possible, was not done properly. I noticed some dirt and stains on the top of the steering wheel column, that should have been seen by someone who detailed my car. So you can now see what I mean by being picky. But these are the small types of things, in my opinion, that a dealer can and should do correctly if they want buyers to come back and want those buyers to recommend their dealership to other people. These small items took my experience from being outstanding and one that I would recommend to others, to an experience that was good, but not great. More
by Mr_John_Hickey
Employees Worked With
Ron Towles Sales Person, Rick Lewis Business Mgr
September 29, 2012
Been a customer of Honda Swope World and Salesman Nick Woodson for years, have always bought new, both Nick and service center have been simply pure excellence! Woodson for years, have always bought new, both Nick and service center have been simply pure excellence! More
by manginoj
Employees Worked With
Nick Woodson, Nick Woodson
September 28, 2012
This was my first new car-buying experience and Nick made it easy, smooth, and enjoyable. He helped me find the perfect model and color I wanted, and explained all the features on the car to me. I will absol it easy, smooth, and enjoyable. He helped me find the perfect model and color I wanted, and explained all the features on the car to me. I will absolutely be back to Sam Swope to see Nick again when I need my next car. Thank you for the great service! More
by rentalshackjack
Employees Worked With
Nick Woodson
September 25, 2012
I went to sam swope on a sunday afternoon to check out a car. I spoke with nick woodson. We took a honda fit for a test drive. Nick explained all the features of the car. He was very knowledgable about the car. I spoke with nick woodson. We took a honda fit for a test drive. Nick explained all the features of the car. He was very knowledgable about the fit and other cars in the same class. He gave me honest answers of pros and cons for the fit and the other cars. I left there to test a few other cars but decided to come back for the fit. Nick did a wonderful job helping me get the fit at trhe price i wanted even with my not so wonderful credit score. This is the second car i bought at sam swope and will continue to go there when i decide to trade this one in. Which by the way will be a long time from now. The honda fit really is a great car. More
by annie799
Employees Worked With
Nick Woodson
