Honda World Westminster

Took my car in for A12 service today. I asked to replace the windshield wiper inserts. I was later informed they could not because the wiper blades were not manufactured by Honda. I infor I asked to replace the windshield wiper inserts. I was later informed they could not because the wiper blades were not manufactured by Honda. I informed the rep that the car was only 3 1/2 yrs old and that the blades were original, and the inserts were replaced at Honda World Westminster. Rep Edward looked it up and confirmed that the inserts were replaced there but stated that they could not replace the inserts. The only option was to replace both wiper blades in the front. I reiterated that this was only the second time the inserts were replaced and the blades were original. I expressed my obvious dissatisfaction as that meant that I would have to pay for two new wiper blades, even though there was nothing wrong with the ones on the car. The rep Edward had to consult with his manager as well as the mechanic. The manager never came out. Edward apologized and stated that he gave a discount but I would still have to pay approx $100 for the blades. The total bill was over $500.00. I am very disappointed with them; I felt bad for Edward who did his best to try and fix the issue, which was clearly out of his area. I acknowledged him before I left frustrated with the service. I do not know if I will return there because of the way the situation was handled. More

He is very nice and responsible. He helps us something . Next time, I will come Honda center Westminster again. Thank you so much! He helps us something . Next time, I will come Honda center Westminster again. Thank you so much! More

I was trying to get the best deal and honda world say they can beat the offer for 26k otd price Honda civic Lx instead of my 26.5 offer from other dealers. I even ask them to check with the manager and they can beat the offer for 26k otd price Honda civic Lx instead of my 26.5 offer from other dealers. I even ask them to check with the manager and tell them to type it on the text to confirm the price on the phone. When I was there, I am trying to get this deal done but they suddenly cant do it. I am really frustrated that I waste my time and money just to get there for nothing. The reason I trust them is because they are the one dealerships have the most same model cars in stock and they still can't even just keep their promise, such a waste of time, dont go there people who think they are good might be ripped off. More

Nice nd good people around especially Kasra who’ s always there to assist me, Honda id the best!!! there to assist me, Honda id the best!!! More

Edward helped me from start to finished. He provided great customer service, explained the items that are recommended, & understood my point of view. He is a great listener & def. would retu He provided great customer service, explained the items that are recommended, & understood my point of view. He is a great listener & def. would returned to Honda Westminster. Great job, Edward! More

Thank you for the great service great explanation hope to work with you next service work with you next service More

The reason I have been a Westminster Honda World customer for Decades is their Service Department's Unequaled Customer Service . Service Department Tech Brandon Nguyen goes Above & Beyond each and every for Decades is their Service Department's Unequaled Customer Service . Service Department Tech Brandon Nguyen goes Above & Beyond each and every time I , or a family member bring a vehicle into him . He is Honest, Intelligent , and a pleasure to work with ! More

Is Exelent service Im very happy with the service Honda is my dealler number 1 is my dealler number 1 More

I bought both my vehicles at this dealership . My civic in 2018 and Accord hybrid in 2024 . I had an easy time dealing with everyone from the salesman to the financial guy . Yes I would do busines My civic in 2018 and Accord hybrid in 2024 . I had an easy time dealing with everyone from the salesman to the financial guy . Yes I would do business again at Honda world for my future purchases. More

If it isn't Justin helping me out I won't go or I ask to have him take care of me & I will wait when his available have him take care of me & I will wait when his available More