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Honda World Westminster

Westminster, CA

Overview
Reviews
Vehicles
4.5
86 Reviews
Call Dealership (714) 890-8900
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13600 Beach Blvd

Westminster, CA

92683

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Showing 86 reviews

April 16, 2025

Our appointment was on time and we were Easily informed about the time of pickip More

by Peterflorin5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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April 16, 2025

Henry (Service Advisor) & Alan Ly (main tech) was very friendly, knowledgeable and helpful. Great service More

by Richwynn12
Recommend Dealer
Yes
Employees Worked With
Henry Nguyen and Alan Ly
Report | Print
April 15, 2025

Excellent customer service. Kasra is great and always willing to help his customer. Very accommodating More

by jsuzara05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasra,
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Apr 15, 2025 -

Honda World Westminster responded

We're pleased to hear that Kasra provided excellent service at Honda World Westminster. Thank you for sharing your experience with us!

April 15, 2025

Tom is great at explaining everything in detail and a friendly manner. It’s always a pleasure to work with him. More

by Ronswitzer2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Apr 15, 2025 -

Honda World Westminster responded

We're delighted to hear that Tom provided detailed and friendly service at Honda World Westminster. It's always our goal to make your experience a pleasure, and we appreciate the feedback!

April 15, 2025

Some service advisors need to be more knowledgeable. The lack of urgency was very real. I would like to feel more valued as a frequent customer. More

by Becs_7077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henry Nguyen
Report | Print
Apr 16, 2025 -

Honda World Westminster responded

Rebecca, thank you for sharing your feedback. We strive to provide knowledgeable and attentive service, so it's concerning to hear about your experience. Please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Cindy Nguyen - Service Manager - (714) 890-8987

April 13, 2025

I have been coming back here for maintenance on my car a few times and they are good More

by RTHa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasra, Charlie Park
Report | Print
Apr 14, 2025 -

Honda World Westminster responded

We're honored to have earned your repeat business! Thank you for choosing Honda World Westminster.

April 12, 2025

Associate are very professional. They knew what they are doing.Thumbs up. Good job.👏 Bravo More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Nguyen
Report | Print
Apr 14, 2025 -

Honda World Westminster responded

Joe, thank you for the kind words for our Honda World Westminster team. We appreciate your support!

April 12, 2025

Henry was very helpful and explained the process well. I appreciate the service they gave me. More

by Grace4ever4me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Report | Print
Apr 14, 2025 -

Honda World Westminster responded

We are glad to hear that Henry was so helpful. Thanks for choosing Honda World Westminster!

April 11, 2025

Purchased brand new pilot trail sport - keep bringing it back many times due to electrical issues, they have to change the battery twice, so I'm not really sure anymore what's the issue. More

by Roger
Recommend Dealer
No
Employees Worked With
Not sure
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Apr 11, 2025 -

Honda World Westminster responded

Roger, I'm sorry to hear about the ongoing electrical issues with your vehicle. We understand how frustrating this must be and would like to help resolve it for you. Please reach out so we can discuss further steps in addressing these concerns. Thank you, Cindy Nguyen - Service Manager - (714) 890-8987

April 10, 2025

Customer service is good, with friendly, kind, and trustworthy staff. Additionally, all technical checks and customer recommendations are very clear with the use of videos, pictures, and paperwork. More

by Abcmassage66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom lu, Charlie Park
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Apr 10, 2025 -

Abcmassage66 responded

Good

Apr 11, 2025 -

Honda World Westminster responded

We're glad to hear you appreciated the friendly and trustworthy service at Honda World Westminster! It's great that our team could provide clear technical checks with videos, pictures, and paperwork. Thank you for sharing your experience!

Apr 12, 2025 -

Abcmassage66 responded

I returned the car after work for a check-up, but unfortunately, there wasn’t a technician available at that time (5:30 PM). I really appreciated the kindness of the manager, who went out of their way to rent me a car at no cost. It truly made my day easier, and I am grateful for such compassionate service. Thank you!

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