Honda Windward - Service Center

Poor customer service and vehicle servicing at Windward Hond The service on my van to repair my sliding door lock was not completed properly. When we opened the sliding door at home the paneling feel down and t The service on my van to repair my sliding door lock was not completed properly. When we opened the sliding door at home the paneling feel down and the window on that sliding would nit open. I left a message to schedule a follow-up appointment but received no call back. Worked with a Jason in service and he did not apologize for not calling back or having to come back to address the window issue. More

I was rushing on Saturday and knew I had to service my oil and filter cause I had to travel to Haleiwa for a wedding. I was heading to purchase my oil and filter. When I remembered Honda Windward has t oil and filter cause I had to travel to Haleiwa for a wedding. I was heading to purchase my oil and filter. When I remembered Honda Windward has the oil service area I decided to check it out. I really thought that they would be just to busy to take me at that moment. When I asked the young man if he had time to do a Oil and Filter change on my Acura, he said, yes mame. When I asked if they can do a Syntectic Oil change, he said yes. I said okay, when can you do it? He said right now, I asked how long will it take. He said 20 minutes or so. I couldn't believe it. My car was completed in 20 minutes. I didn't even make an appointment. Honda saved me more than 4 hours on a Saturday, and the Price was right. More

This is our third vehicle purchased at and maintained by the team at Honda Windward. This past Monday the staff went above and beyond their job descriptions to help solve a scheduling dilemma AND they fini the team at Honda Windward. This past Monday the staff went above and beyond their job descriptions to help solve a scheduling dilemma AND they finished the repairs in record time. Not only did they stay open late in order for me to pick my vehicle up after work but James followed me to the rental car business! We love Honda Windward and recommend them highly - and we LOVE our 2011 Honda Odyssey! Katie Doyle-Hummel More