1,269 Reviews of Honda Windward - Service Center
Excellent customer service Very friendly and caring receptionist at check in area. My car’s servicing was done efficiently in less time than I was told. I was called to receive Very friendly and caring receptionist at check in area. My car’s servicing was done efficiently in less time than I was told. I was called to receive updates about my car. Check out was quick with minimal paperwork. Receptionist went over my receipt and explained the charges. Honda Windward’s cost for servicing is very fair. I appreciate the free car wash after my car was serviced. Excellent customer service! Thank you! More
Service I really appreciate the great service department at Honda Windward! Kevin is so friendly and efficient. The shuttle is very helpful too. Very frien I really appreciate the great service department at Honda Windward! Kevin is so friendly and efficient. The shuttle is very helpful too. Very friendly drivers. More
Great first time experience Brought our 2018 Honda odyssey for its first service needed. Dealt with Kevin over the phone who was able to accommodate getting us in last minute. Gr Brought our 2018 Honda odyssey for its first service needed. Dealt with Kevin over the phone who was able to accommodate getting us in last minute. Great customer service very pleased with the service will be back. More
Service Excellent customer service. Everyone is always pleasant, helpful and take the to explain the servicing needed. Service done promptly. Would recomme Excellent customer service. Everyone is always pleasant, helpful and take the to explain the servicing needed. Service done promptly. Would recommend Honda windward. Thank you More
Service Dept rating I have always found the service dept of Honda Windward to be efficient and professional. The work on my car was completed in quick order. I have always found the service dept of Honda Windward to be efficient and professional. The work on my car was completed in quick order. More
Best service care! I appreciate James' thoughtfulness in providing us with the best service and not breaking our pocketbook! We needed new tires and he suggested the on I appreciate James' thoughtfulness in providing us with the best service and not breaking our pocketbook! We needed new tires and he suggested the one that Honda recommended, which saved us ~$300 from the most expensive ones. Thank you, James, for making us feel like we are part of your family! :) More
Poor customer service and vehicle servicing at Windward Hond The service on my van to repair my sliding door lock was not completed properly. When we opened the sliding door at home the paneling feel down and t The service on my van to repair my sliding door lock was not completed properly. When we opened the sliding door at home the paneling feel down and the window on that sliding would nit open. I left a message to schedule a follow-up appointment but received no call back. Worked with a Jason in service and he did not apologize for not calling back or having to come back to address the window issue. More
I was rushing on Saturday and knew I had to service my oil and filter cause I had to travel to Haleiwa for a wedding. I was heading to purchase my oil and filter. When I remembered Honda Windward has t oil and filter cause I had to travel to Haleiwa for a wedding. I was heading to purchase my oil and filter. When I remembered Honda Windward has the oil service area I decided to check it out. I really thought that they would be just to busy to take me at that moment. When I asked the young man if he had time to do a Oil and Filter change on my Acura, he said, yes mame. When I asked if they can do a Syntectic Oil change, he said yes. I said okay, when can you do it? He said right now, I asked how long will it take. He said 20 minutes or so. I couldn't believe it. My car was completed in 20 minutes. I didn't even make an appointment. Honda saved me more than 4 hours on a Saturday, and the Price was right. More
This is our third vehicle purchased at and maintained by the team at Honda Windward. This past Monday the staff went above and beyond their job descriptions to help solve a scheduling dilemma AND they fini the team at Honda Windward. This past Monday the staff went above and beyond their job descriptions to help solve a scheduling dilemma AND they finished the repairs in record time. Not only did they stay open late in order for me to pick my vehicle up after work but James followed me to the rental car business! We love Honda Windward and recommend them highly - and we LOVE our 2011 Honda Odyssey! Katie Doyle-Hummel More