Honda Windward - Service Center

Battery Problem Inefficient diagnosis of problem with the battery. Technician tried to overlook the fact that the battery had given us problems since the purchase of Inefficient diagnosis of problem with the battery. Technician tried to overlook the fact that the battery had given us problems since the purchase of the vehicle. Going in today with the same problem we had within a week of purchase of the car should have been enough to put in a new battery right away. Testing batteries for holding a charge is an unreliable way to decide if a battery is good. One test shows no problem, and the next may show something quite different. The battery’s history was that there was a problem. A replacement should have been the first and only step. (My son’s girlfriend missed a class at UH because of the delay.) This was the first time we had a question about the service department’s judgment on an issue. Mahalo for letting me give a critique on the servicing. More

SERVICE Friendly and knowledgeable service rep. Easy drop off anytime. Quality service that you can rely on at a very fair price. Highly recommend Honda Wi Friendly and knowledgeable service rep. Easy drop off anytime. Quality service that you can rely on at a very fair price. Highly recommend Honda Windward. More

Very good Nice, friendly people and a shuttle to bring me to the mall and back.. They were good at explaining the work done. Plus the use of coupons Nice, friendly people and a shuttle to bring me to the mall and back.. They were good at explaining the work done. Plus the use of coupons More

Good service Completed in time quoted Very good customer service. Service details spelled out very clearly. Receive a nice welcome from all people in the srrvi Completed in time quoted Very good customer service. Service details spelled out very clearly. Receive a nice welcome from all people in the srrvice dept More

Service was great, could not ask for anything more. Exceptional service. Anna Lisa was really helpful. Service was prompt and all my queries were answered. Our service agreement is quite exceptional. We Exceptional service. Anna Lisa was really helpful. Service was prompt and all my queries were answered. Our service agreement is quite exceptional. We are really happy with our Honda Civic. More

Misleading Tactics Called to them to see if my bumper to bumper warranty would cover my car battery after owning my certified pre-own 2015 Odyssey for four months. They Called to them to see if my bumper to bumper warranty would cover my car battery after owning my certified pre-own 2015 Odyssey for four months. They didn’t give a yes or no until I took my vehicle to them. After it was all said and done I was told that the battery was not cover and gave me a brand new one that has a 100 months warranty (8yrs 3months). And pretended to “hook me up” by not charge me for labor. xxx!?!? Could of avoided all this with a simple no it’s not and gotten one at O’Rielly 3 days sooner for the same price. Felt like I was mislead into going there just so they can “hook me up” for a battery. More

Great and quick service Came in earlier. Receipt checked in me very first. 30 minutes later I got my car serviced. This is my first dealer in Hawaii and I will recomend it to Came in earlier. Receipt checked in me very first. 30 minutes later I got my car serviced. This is my first dealer in Hawaii and I will recomend it to everyone. More

Amazing!! Everything was perfect! Everyone was curtious, polite and very helpful!! Everything was clean and nice! Everyone greeted me and they were very helpful Everything was perfect! Everyone was curtious, polite and very helpful!! Everything was clean and nice! Everyone greeted me and they were very helpful and fast! More

Good from beginning to end Easy to make reservation, get rides and check out. Seemed to service the car properly. We’re very friendly and helpful. Happy with their service. Easy to make reservation, get rides and check out. Seemed to service the car properly. We’re very friendly and helpful. Happy with their service. More

Great as always! Friendly non pushy staff (Eric) are great work as always. Service shuttle available and the driver Gilbert is super nice and funny. Car drives just a Friendly non pushy staff (Eric) are great work as always. Service shuttle available and the driver Gilbert is super nice and funny. Car drives just as it did the day I drove it off the lot. More