Honda Windward - Service Center

Great service First maintenance service for my 2018 Accord and it went great. As busy as the express service dept. was, they took the time to guide me where to park First maintenance service for my 2018 Accord and it went great. As busy as the express service dept. was, they took the time to guide me where to park, directed me to the office and within 35 mins I was back out the door and in my car. Friendly and service-oriented staff. More

Major repair of steering column and struts. At 7:30 a.m. I requested regular service, safety check, and that they check on the noise coming from rear tire well. They completed in the two-hour ti At 7:30 a.m. I requested regular service, safety check, and that they check on the noise coming from rear tire well. They completed in the two-hour time limit; however, the major repairs required my leaving the car overnight. They arranged for a rental rental car with shuttle service, so I could be on my way. The dealer & rental car company provided excellent service. My car was ready as promised. More

Very well pleased They work together as a team to make me feel valued customer. They are very knowledgeable about my van and work needed to be done. I live in Wheeler A They work together as a team to make me feel valued customer. They are very knowledgeable about my van and work needed to be done. I live in Wheeler AFB it’s a long drive but the employees make it worth it. More

Service The gal at the reception desk was helpful and Honda provided a nice cool area to wait The sevice was completed in a timely manner The gal at the reception desk was helpful and Honda provided a nice cool area to wait The sevice was completed in a timely manner More

Excellent customer service Friendly, fast, and a great job! Honda Windward always gives the best customer service. Every time we come in they are helpful, efficient and honest a Friendly, fast, and a great job! Honda Windward always gives the best customer service. Every time we come in they are helpful, efficient and honest and fair with cost. More

Great service Walked to mall and shuttle picked us up to return. Hardly any wait. Nice staff and excellent sevice. Glad i purchased a honda from there Walked to mall and shuttle picked us up to return. Hardly any wait. Nice staff and excellent sevice. Glad i purchased a honda from there More

Justin is the best! Justin at WinWord Honda is absolutely the best service representative I’ve ever experienced. He goes above and beyond to make sure that I am completel Justin at WinWord Honda is absolutely the best service representative I’ve ever experienced. He goes above and beyond to make sure that I am completely satisfied with the services rendered. More

Scheduled service I like taking my car to handa windward because they make it easy for me. They’ve tracked the service and wear on my CRV and keep it happy for me. Just I like taking my car to handa windward because they make it easy for me. They’ve tracked the service and wear on my CRV and keep it happy for me. Justin insured I understood what was necessary at this service. And I’m happy because they have a very nice shuttle driver to get me home. And I’m sorry I’ve forgotten his name. More

One bad egg JAMES and the rest of the service advisors are always knowledgeable, very responsive, accommodating, and anticipate our needs at every visit. TONI JAMES and the rest of the service advisors are always knowledgeable, very responsive, accommodating, and anticipate our needs at every visit. TONI (at the reception desk), on the other hand, made us feel unwelcomed when we walked through the sales door entrance. She stopped us as if we were trespassing, and when I replied that we were here to pick up our car (after she questioned me a second time), she rudely replied, "Well, sheesh, I was just asking!!" The reason why we service our vehicle at Honda Windward is because we value their service over Pacific Honda, where we purchased our vehicle. TONI is an exception to your/our standards, and falls well below. She made us feel as though we were intruders, and I didn't want the incident to tarnish our review for James, but it has stayed with me and bothered me since More

For maintenance service Very friendly receptionist she explained clearly what the mechanics would do for my car and let me where the bathroom and where the coffee station . T Very friendly receptionist she explained clearly what the mechanics would do for my car and let me where the bathroom and where the coffee station . The service was fast and good More