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Honda Universe - Service Center

Lakewood, NJ

3.8
180 Reviews

180 Reviews of Honda Universe - Service Center

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May 25, 2021

Very great service. Helped me out through the whole process of getting my car to be mine. Everyone was also super nice and supportive. Thank you More

by TEDDYMELCHIONDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Cunha, Paul Dugan
May 27, 2021 -

Honda Universe responded

Thank you for taking the time to provide us with positive feedback on your recent service experience.

May 02, 2021

Service was very good Lisa B was great so friendly and knowledgeable also a manger named Nick was very helpful I met another manager his name was John M c Gruff he seemed very nice also I thought he was s More

by NICKSALERNO831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
May 04, 2021 -

Honda Universe responded

Thank you for taking the time to provide us with your positive feedback on your recent experience with us!

April 29, 2021

its a pleasure to always feel welcome and secure when servicing at Honda universe. Their service advisers are always nice and pleasant to work with. More

by ABESCHWARTZ115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Berritta
Apr 29, 2021 -

Honda Universe responded

Thank you for providing us with your great feedback on your recent visit with us!

April 22, 2021

I was very happy with my recent service visit. The service associate was very considerate and friendly. She also took the time to listen to my concerns carefully. More

by LARRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Ramos
Apr 23, 2021 -

Honda Universe responded

Thank you for the positive feedback on your recent service experience.

April 21, 2021

LISA BARRITTA is very helpful,knowledgeable and is friendly.answers all my questions.she expedites my visits.knows the honda vehicle and its various settings, More

by LENGEO2@OUTLOOK.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : john mcgraw
Apr 21, 2021 -

Honda Universe responded

We are pleased to hear Lisa was able to make your recent experience a great one! Thank you for providing us with your feedback.

April 20, 2021

Very satisfied with Debra in service department. She is a asset to the service department. Yes,yes,yes,yes, yes,yes yes yes yes yes More

by FRANROY56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debra in service
Apr 20, 2021 -

Honda Universe responded

Thank you for the excellent feedback!

April 20, 2021

Was in for a safety recall as well as an oil change in my 2018 accord touring. Worked with Lisa. She was terrific! Used the free shuttle. More

by Fd154
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
Apr 21, 2021 -

Honda Universe responded

Thank you for taking the time to provide your positive feedback on your experience with Lisa.

April 19, 2021

Honda in Lakewood has always been easy and convenient and the staff is always so friendly. They are able to answer all of my questions and my car is always done in a timely manner. More

by JESSYORIXO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Ozzy Rosa, Glenn Swenson, Sam Moncayo
Apr 20, 2021 -

Honda Universe responded

Thank you for taking the time to provide us with your great feedback!

April 19, 2021

Lisa was very professional and understood I knew the drill being I worked in car dealerships previously. Price for what I had done was what I expected. More

by JAYDWY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Honda Universe responded

We are pleased to hear Lisa was understanding and professional throughout your visit and we thank you for the great feedback!

April 16, 2021

This dealership was an excellent and comfortable experience. I will definitely come back to do business with this dealership. I was impressed with my salesman! More

by JPDIIORIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Martinez-condado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Honda Universe responded

Thank you for the wonderful feedback on your recent experience!