Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Honda Universe

Lakewood Township, NJ

Overview
Employees
Reviews
Vehicles
4.8
1,845 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
Contact Dealership
View Awards

1085 Ocean Ave

Lakewood Township, NJ

08701

Directions

By Type

Showing 1,845 reviews

March 31, 2025

Clean showroom Reimer was our salesman. He was friendly and knowledgeable. No hard sell! It was a very positive experience buying a car. More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reimer Leuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

Honda Universe responded

Mark, thank you for your kind words! We're so glad to hear you had a positive experience with Reimer. It's great to know he was able to provide friendly and knowledgeable service without any pressure. We appreciate your feedback and look forward to assisting you again in the future!

March 30, 2025

La verdad hay mucho personal ahí que no realizan un buen trabajo con los clientes y no deberían trabajar ahi More

by JUANCHOGIL95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliel mal empleado
Report | Print
Mar 31, 2025 -

Honda Universe responded

Lamentamos que hayas tenido una experiencia que no cumplió con tus expectativas. Nos tomamos muy en serio los comentarios de nuestros clientes y nos gustaría la oportunidad de mejorar. Por favor, contáctanos para que podamos atender tu inquietud y brindarte el servicio que mereces."

March 29, 2025

Everyone we dealt with at Honda Universe was pleasant and helpful! Great Experience! We would buy from there again. More

by CDMORERA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Synosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2025 -

Honda Universe responded

Thank you for your kind words! We are so glad you had a great experience at Honda Universe. We look forward to helping you again in the future! 🚘✨

March 28, 2025

Great customer service. Everything was very smooth with the paperwork Would recommend this dealership to others. More

by DEBBIEM903
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Martinez-condado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Zerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2025 -

Honda Universe responded

Thank you for your kind words! We're thrilled to hear that your experience was smooth and that you received great customer service. We truly appreciate your recommendation! 😊🚗

March 28, 2025

I have been coming there for many years. Great car place. Matt is an awesome salesman. He always looks out for me. More

by JENNIFERSCOTT513
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2025 -

Honda Universe responded

Thank you for your continued loyalty! We're so glad to hear that Matt has been taking great care of you over the years. We truly appreciate your trust and look forward to helping you again in the future! 🚗😊

March 28, 2025

Reimer was an absolute pleasure to have dealt with! ! He exceeded our expectations!!! Thank you More

by Marion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reimer Leuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2025 -

Honda Universe responded

Thank you for your wonderful feedback! We're so glad to hear that Reimer exceeded your expectations and provided a great experience. We truly appreciate your kind words! 😊✨

March 27, 2025

Very easy to work with. Very positive experience. Matt (salesman) was exceptionally helpful, professiona. He went out of his way to help me. More

by PHYLLHEA502
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Synosky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Honda Universe responded

Thank you for sharing your experience! We're so glad Matt could assist you in such a positive and professional manner. We truly appreciate your feedback and are thrilled to hear it was a great experience. We’ll be sure to pass along your kind words to Matt!

March 23, 2025

Great client service by My Man Niel! Great follow up. Nice experience. Will return again. More

by JSUTPHIN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Honda Universe responded

Thank you for your kind words! We're thrilled to hear that Niel provided great service and follow-up. We look forward to welcoming you back again!

March 22, 2025

Everyone was absolutely amazing from the salesman to the manager and finance. Def will refer More

by DANETTEFERNANDEZ1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

Honda Universe responded

Thank you for your amazing review! We're so glad to hear that you had a great experience with everyone, from the sales team to the manager and finance. Your recommendation means the world to us, and we truly appreciate your kind words. We look forward to helping you or anyone you refer in the future!

March 22, 2025

Neil Goldstein is the best and the reason i go to Honda Universe. That’s it. More

by DJPOTTERTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

Honda Universe responded

Thank you for the fantastic feedback! We're so glad to hear that Neil Goldstein has made such a positive impact on your experience at Honda Universe. We truly appreciate your loyalty, and we’ll be sure to pass along your kind words to Neil. We look forward to serving you again soon!

1
2
3
4
...
185