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Honda Stratham - Service Center

Stratham, NH

4.8
1,626 Reviews
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1,626 Reviews of Honda Stratham - Service Center

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July 30, 2015

Regular maintanence and airbag recall I purchased my 2006 Honda Accord at Honda Barn and it has been serviced there since, except when we have been traveling. The car has 170k miles on it More

by CINDYBROWN.NH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
July 29, 2015

Great customer service I took our 2006 Honda Ridgeline in for a routine oil change and was advised of the air-bag recall. The part was ordered and the defect taken care of More

by RVIOLA0115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
July 29, 2015

Service on 2012 HOnda As always Jeff treated me as a good customer and maybe his only customer. The service area was busy but the time spent to have my vehicle serviced wa More

by dave6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
July 29, 2015

Service Staff keeps the Vehicle running! Have had issues in past but nothing that stops us from coming back as the staff takes ownership and does what it takes to make it right. After each a More

by METIVIER95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
July 29, 2015

A simple oil change. Service came with a smile as always, even washed the car for me and the young lady who took my money was very pleasant too! More

by blanephotography
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ed Neale
July 29, 2015

Recall part I came to the dealership on July 27th for a recall item (air bag replacement). When I arrived, I was informed that the replacement part had not arriv More

by DENSOU
Recommend Dealer
No
Employees Worked With
Ethel Brown
Aug 04, 2015 -

Honda Stratham responded

Dennis, I am very sorry you feel so angry that you would wish to harm Ethel in this fashion. I am also confused. After speaking with Ethel, she assured me that you were fine when you left and acknowledged that you were told to call before coming in to confirm the part was here, a request you were fine with on the 27th. I have since learned that you requested we repair/replace your radio to make up for the misunderstanding. I respectfully decline not seeing how the two are related and not understanding your grievance. We can certainly make our share of mistakes and I would always overextend myself in an effort to compensate a customer we have mistreated in any way. I wish you well with your vehicle and radio and am very sorry that we are not the Honda Dealer for you. Linda Murphy General Manager 603.772.7300

More
July 29, 2015

very good No further comment at this time, all was very good. Suggestion; That a PRINTED, recommended service list, based my vehicles mileage and service his More

by DJDCENTRAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
July 29, 2015

Satisfied Happy with the service and the treatment I received thank you to Ethel brown and the people who worked on my car have a nice day More

by plb0063
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
July 28, 2015

Amazing Help and Service after accident! I ran over a road defect on 495 and lost 2 tires and 2 rims on my 2013 Civic. We called Jeff in Service and had the car towed to this dealership. Je More

by FMMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark was helpful answering our questions as well!, Jeffrey Arnault
July 28, 2015

Exceptional service as usual. Thanks to Mark and Jeff the se Great service. Everyone is always friendly and willing to help. I have really appreciated Jeff's ability to help under any circumstance. He and Mark a More

by GerryQ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ed Neale
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