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Honda Stratham - Service Center

Stratham, NH

4.8
1,644 Reviews

1,644 Reviews of Honda Stratham - Service Center

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November 12, 2015

Great sales and service with no surprises I purchased my first Honda Accord from Honda Barn in 1990 through Al Arcifa. Al removed all the pressure of the buying process by being professional, More

by JESSNANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Soucy, Al Arcifa
Nov 17, 2015 -

Honda Stratham responded

Thanks for the great review and for all the loyalty through the years, Andy. We do our best to give people good value in Sales, Service and Parts and it's great to know you appreciate us. We certainly appreciate all the customers you've referred our way! We hope we can continue to serve you for AT LEAST another twenty five years.

November 11, 2015

replace airbag I went there only to get airbag replaced due to recall. They used it as an opportunity to try to sell me lots of things More

by junefabre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Arnault
Nov 17, 2015 -

Honda Stratham responded

June, I am sorry you felt that we were trying to sell you "lots of things". When anyone brings their vehicle into our shop, it is our responsibility to inspect and report our findings. If you had an issue and left here without our notifying you, we would be having a much different exchange. You were advised that your vehicle is out of alignment, which will surely cause premature tire wear, your brakes are approaching replacement levels, a safety issue and your serpentine belt is worn. I can only respond with I am sorry you feel this way, I believe they were doing their job.

Nov 17, 2015 -

Honda Stratham responded

Your rating of that our prices were less than favorable...a two star rating? Is there another repair that you are reporting your opinion on...as I see we did not charge you for the car wash, vacuuming, vehicle inspection in addition to performing the airbag recall.

November 11, 2015

Excellent Prompt - timely - utmost courtesy - pleasant - fair . The waiting area was pleasant. Thankfully the TV was not blasting so that I could read and More

by bakerbetsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Nov 13, 2015 -

Honda Stratham responded

BakerBetsy, Thank you for taking the time to complete this survey. We genuinely appreciate your kind words.

Nov 18, 2015 -

Honda Stratham responded

Thank you for your nice compliments. We are glad you found us to be easy to deal with and fair. We have some construction going on right now, and when it's done we plan to provide an even more pleasant experience for you and all our service customers.

November 09, 2015

Nail in Tire The service department removed a nail from and patched our tire. When we arrived, we were met with a friendly greeting and quickly service. Jeff ev More

by janetleecooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
November 09, 2015

very professional I needed to have air bags replaced (scheduled recall) and a front end alignment...they did all the work and called two hours early to tell me my accor More

by AJCANNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
November 08, 2015

Pleasant experience The service given was fast and friendly and Ethel Brown could not have been nicer and very informative as far as answering my questions. Nice to see More

by Honda owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
November 07, 2015

Great service As usual dropped the car for routine maintenance and was completed without a hitch. Also required a couple of minor repairs which were taken care of q More

by marks44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
November 07, 2015

i was treated like family not only was the work done right, but our crv was cleaned outside & inside. good job Honda barn.as long as we are treated like that, we will continue More

by mimipa.daigle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
November 06, 2015

Honesty at Honda Barn The service department is always very professional - always punctual and no surprises. They tell me what needs to be done, how much it will cost , a More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
November 06, 2015

Always a positive experience! I have been using this facility since I moved to NH 9 years ago. At first, it was because of the location to my home. But as the years have gone on, I More

by Leslie R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't have the invoice with me-I was there Wed nov4 around 9 for service
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