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Honda Stratham - Service Center

Stratham, NH

4.8
1,644 Reviews

1,644 Reviews of Honda Stratham - Service Center

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December 02, 2015

Excellent service The staff is the best! Always friendly and helpful. Over the years I have built up a trust in this facility. Would recommend them to anyone. More

by Bill Trently
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
Dec 03, 2015 -

Honda Stratham responded

Thanks for the vote of confidence, Bill! The thing that stands out in your review is the phrase "over the years". We realize it takes time and a repeated effort to be welcoming, fair and helpful in order to develop trust. We intend to earn your trust in the years to come, as well. Happy Holidays!

December 01, 2015

Recall service I brought my 2014 Civic in for a recall notice. I was told it would be approximately 1 hour, and it was on time. Thank You.... for washing and vacuumi More

by LJS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Dec 02, 2015 -

Honda Stratham responded

Thanks for taking the time to relate your positive experience! We try to put our best foot forward each time a customer comes into our service department. Even if you are just there for a simple recall it's an opportunity for us to earn your confidence. We hope you'll consider us for all of your regular maintenance needs. We wish you the best of holiday seasons!

December 01, 2015

Good service I was very happy with the service department but I am a little concern with there waiting room. While. I was sitting in the waiting area I could over More

by AEMA82
Recommend Dealer
Yes
Employees Worked With
Al Arcifa, Jeffrey Arnault, Chris Clickner
Dec 02, 2015 -

Honda Stratham responded

Thanks for sharing your satisfaction with our service department and also with your concerns with the waiting area. We regret that you were able to overhear a conversation concerning another customer's car purchase. With renovations in progress , perhaps a door that normally would have been closed was left open. One of the improvements we are making with our expansion/renovation project is that the service waiting area will be more completely separated from the offices in which vehicle purchases are discussed. In the meantime, we will have to be more careful to keep these functions separate in any way we can. Thanks for the reminder!

November 28, 2015

My car was taken care of efficiently and accurately Everyone at this dealership from the management on down is dedicated toward ensuring the customer has a quality experience. My car was cleaner when I More

by wackieworld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Soucy, Ethel Brown
Nov 30, 2015 -

Honda Stratham responded

What a nice compliment. Thanks for taking the time! Sometimes it is the little things like adjusting tire pressure and cleaning a car that make the big difference. Not everybody notices, but our team in service tries to do the little things every time. It is rewarding when someone as thoughtful as you takes the time to let us know you caught us doing our job well. We hope to earn your confidence for years to come!

November 26, 2015

Great place Went in for service was able to get an appointment right away. Was called when car was ready to be picked up, explained what they did always asked i More

by suecookx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Nov 30, 2015 -

Honda Stratham responded

Thanks for the vote of confidence! We are glad we were able to get your service done promptly. That's always the goal. We're even more glad to hear that this is a repeated experience with us. We look forward to seeing you for your next service. We hope you had a great holiday!

November 25, 2015

Well done Staff is friendly and efficient. The recall was performed quickly and there was no pressure to address other issues then and there. I appreciated the More

by SMHERTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave April
Nov 30, 2015 -

Honda Stratham responded

Thanks for the compliment! We are committed to getting all recalls done as quickly and efficiently as possible. We hope people that come in for the recall enjoy their experience enough to make us their regular service provider. We hope you enjoyed your holiday!

November 22, 2015

Recall Service was very prompt with scheduling an appointment and very professional in dealing with my recall. I would recommend the Honda Barn to a friend. More

by planglois25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Nov 24, 2015 -

Honda Stratham responded

Thanks for the compliment, Pat! We are glad you got your recall addressed promptly. We hope you enjoy your vehicle for many, many miles to come. Happy Thanksgiving!

November 21, 2015

Airbag Recall I had an appointment to replace the airbag inflators but while they were working they found other things that needed attention. I ended up waiting fo More

by AMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Nov 22, 2015 -

Honda Stratham responded

Thanks for the vote of confidence, Amy! When people come in for the airbag inflators to be done, sometimes they haven't been to a dealership in a while and we notice things that should be addressed in order to drive safely (and/or extend the life of the vehicle). It's good that you had the time to address things immediately while you waited. If time doesn't allow for waiting you can always ask when would be a good time to drop it off and perhaps get a loaner. Happy thanksgiving!

November 21, 2015

Excellent service with good explanations of required auto services and repairs. Unfortunately, the computer system was down, so I was not able to obtain an official st More

by mbadelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Nov 22, 2015 -

Honda Stratham responded

Thanks for the compliment on the way your visit was handled! Computers are great tools, but they do have hiccups from time to time. If you call back during service hours, we should be able to research your airbag status over the phone in just a few minutes. Happy Thanksgiving!

November 20, 2015

Airbag inflator replacement The Honda Barn did a nice job of replacing the inflators. They were there early to accept the vehicle and late to let me pick up. They were very nice More

by MAULLFOUNTAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not get the name of the man in service
Nov 20, 2015 -

Honda Stratham responded

Thank you for taking the time to let us know you appreciated the treatment you experienced in our service department. We are glad you found us helpful and convenient. In addition to our evening hours, you can always call ahead, then drop your car off for service the next day using our "night drop off" lock-box. We strive to be the first place that comes to mind when you think of great Honda service. HappyThanksgiving!

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