1,075 Reviews of Honda On Grand - Service Center
Although I went in for an oil change I had the car checked for anything else that Required updates. Leaving there always assures me that I can feel safe. checked for anything else that Required updates. Leaving there always assures me that I can feel safe. More
Great service every time i come in. . cant wait to come in again for a another great service . cant wait to come in again for a another great service More
Great service each time that I go. Very quick in getting an oil change and helping me determine what is wrong with my car. Very quick in getting an oil change and helping me determine what is wrong with my car. More
Took my car at this place very nice people and did the job right and got out of there quickly job right and got out of there quickly More
Representative was profession and courteous. Due to the issue and day I had to leave the car, I was given a loaner to get back to my job. issue and day I had to leave the car, I was given a loaner to get back to my job. More
Left car with out oil or very low light came on within leaving the shop , the timing chain was replaced due to being stretched still grinds on overnight cold start , the car looses power randomly depends leaving the shop , the timing chain was replaced due to being stretched still grinds on overnight cold start , the car looses power randomly depends on how it starts , they still pushed me away with excuses , funny the guy they fired was the same guy working on my car ,. They should of owned up to it , instead of giving me excuses about the car being normal , it is not I have compared it with other same models ,. Do not go here they are not honest and take shortcuts ... I will be contacting Honda Corp with videos and proof neglect More
Overall, terrible, but service department is super bad. Don't expect to be greeted. You will instantly feel like you are bothering them. Don't expect your car to come back clean or fixed. They don't Don't expect to be greeted. You will instantly feel like you are bothering them. Don't expect your car to come back clean or fixed. They don't have a carwash. I had tires rotated and left with wrong and different pressures in each one. Had to go to another dealership to get it fixed. The pressure was supposed to be at 32 in the front and 30 in the back. They were 47, 45, 37, and 40 leaving the dealership!!! GM, Ray, tells me, "I don't know what to say, my mechanics have been on strike and I don't have a car wash." I won't be back. More
David T. was a pleasure to work with. He provided a detailed thorough explanation of the work and facilitated a loaner vehicle to use in the process so I could continue working. Friendly, courteous and detailed thorough explanation of the work and facilitated a loaner vehicle to use in the process so I could continue working. Friendly, courteous and honest. More
Replaced battery & door handle. Not informed on complimentary oil change but satisfied with vehicle. I will continue to have my car serviced at Honda on Grand complimentary oil change but satisfied with vehicle. I will continue to have my car serviced at Honda on Grand More