Honda On Grand - Service Center

The service rep was very good. Explained the process well. The whole visit to 4.5 hours ethic I thought was a bit long. Explained the process well. The whole visit to 4.5 hours ethic I thought was a bit long. More

I had a 7:15am appointment for a check engine light. I sat in the waiting room until 9:00 before anyone came to talk to me. A little after nine someone came to tell me that while they were reading the I sat in the waiting room until 9:00 before anyone came to talk to me. A little after nine someone came to tell me that while they were reading the codes, my battery died and all the codes were erased. I know very little about cars, but do know that reading codes does not take nearly 2 hours. I have been bring my car back to Honda on Grand since I bought it in 2005 and have always been pleased with service and staff. My last 3 visits have not met the standard of customer service I had been used to and I am seriously considering not returning. More

The experience was great. People were knowledgeable and curious. I visited to have my ac unit fixed People were knowledgeable and curious. I visited to have my ac unit fixed More

They do great work and in a timely fasion. Inspection is top notch. A little pricey, but that's everywhere these days. Inspection is top notch. A little pricey, but that's everywhere these days. More

Our CRV is 14 yrs. old and still going strong. We purchased it at Honda on Grand all of our preventative service work has been done there witch in my mind speaks for it old and still going strong. We purchased it at Honda on Grand all of our preventative service work has been done there witch in my mind speaks for it self. More

Pleasant, courteous people, fast service. Nice wait area. Same day appointment, saved $40 from mc grath quote. Nice wait area. Same day appointment, saved $40 from mc grath quote. More

James always provides fast and courteous service. I was a walk-in and in a hurry to go. I was a walk-in and in a hurry to go. More

Guys would do better if you wash the cars, especially the one I’m giving accessories for the car is fender, flares runningboards, stuff like that one I’m giving accessories for the car is fender, flares runningboards, stuff like that More

Service was excellent, wait time not bad, the charge was outrageous! Almost three hundred dollars for an oil change and brake fluid change. outrageous! Almost three hundred dollars for an oil change and brake fluid change. More

Great service and explanation of what work was needed. David Taub kept me informed and updated as the work was being done and even kept the place open a little late to make sure they got my car fixed up p David Taub kept me informed and updated as the work was being done and even kept the place open a little late to make sure they got my car fixed up properly and safely. More