Honda On Grand - Service Center

great service Honda on Grand is efficient and the service is spot on. They explain what needs to be done and any costs associated with the repair/replacement parts Honda on Grand is efficient and the service is spot on. They explain what needs to be done and any costs associated with the repair/replacement parts. A good experience. More

Thank you for doing the Honda service for battery replacement in time. Appreciate Mr David Taub and his team. Always a friendly customer service. Thanks. replacement in time. Appreciate Mr David Taub and his team. Always a friendly customer service. Thanks. More

Well done! Thank you for getting everything done properly and quickly. From the initial purchase of my 2019 Honda CRV in 2018 the experience has been very good Thank you for getting everything done properly and quickly. From the initial purchase of my 2019 Honda CRV in 2018 the experience has been very good. More

oil change Went above and beyond Dave by far is one of the best service reps I have ever dealt with very professional but that's everyone I have talked to at thi Went above and beyond Dave by far is one of the best service reps I have ever dealt with very professional but that's everyone I have talked to at this dealership. Service was done in a reasonable time while I waited. I would highly recommend this dealership for your car buying and the great service. More

Lynn and Dave are always amazing in service when I visit! Always in/out at a reasonable time table and super honest. Highly recommend both of them and the rest of the service team. Always in/out at a reasonable time table and super honest. Highly recommend both of them and the rest of the service team. More

I called Honda on Grand regarding the problem I was having with my 2006 accord. The gentleman Mike told me to come in, which I did. Everyone in the service dept was professional and courteous In no t having with my 2006 accord. The gentleman Mike told me to come in, which I did. Everyone in the service dept was professional and courteous In no time my auto was fixed and I was ready to go More

Friendly and courteous always It is one of those things you would rather not do, but periodic inspection is needed for keeping vehicle in good condition. Some visits have been shor It is one of those things you would rather not do, but periodic inspection is needed for keeping vehicle in good condition. Some visits have been short while others have taken a couple of hours. I have always found the staff to be very pleasant and helpful. More

I pulled in on a very busy Saturday afternoon and my issue was addressed in reasonable time. Tire pressing light was on and it turned out to be a flat. New tire was installed. issue was addressed in reasonable time. Tire pressing light was on and it turned out to be a flat. New tire was installed. More

The worst auto servicing facilty I've experienced in my life Dishonesty and deceit from the moment I walked in the door until the moment I walked out! I'll get a second opinion Total mistrust! Dishonesty and deceit from the moment I walked in the door until the moment I walked out! I'll get a second opinion Total mistrust! More

Worse service department I have ever been to! Incompetent technicians and rude customer service staff. I took my 2016 Honda Accord there to have them check a rattle noise under the hood.They h Incompetent technicians and rude customer service staff. I took my 2016 Honda Accord there to have them check a rattle noise under the hood.They had the car for 3 and a half days and at the end of that time they called me to say "We can't locate the rattle and we can't continue to waste labor hours on your car, come pick up your car". I was absolutely shocked, I had expected a Honda dealership to actually care about their customers. In addition, they left me stranded at work the first evening without a loaner vehicle, the customer service guy (Mike) informed me "they didn't have a loaner vehicle to give me" when I called him at 4:30 pm to get a status update on the car. They did not call me one time over day 2 or day 3 to give me a status update, I always had to call them. I was also informed by Mike that David Abraham (the service manager) was too busy to get on a phone call with me. I picked up my car and took it to Valley Honda in Aurora and they found the problem (transmission mount) after an hour and a half inspection. 3 and a half days Honda on Grand "worked" on my car! The service technicians and staff at Honda on Grand are absolutely incompetent and they do not give a crap about their customers. I am currently working with Honda Automotive on America on a case against them and I intend to take this thing as far as it can go. They will treat you like crap, DO NOT GO THERE! More