Honda On Grand - Service Center

Always a great experience with quality service. After having leased seven Honda’s from this dealership over the years, there is no place else I would take my vehicles to for service. having leased seven Honda’s from this dealership over the years, there is no place else I would take my vehicles to for service. More

Today's visit was like all of the rest. I received professional and personal service which benefited my automobile and myself. Dave is a beast. professional and personal service which benefited my automobile and myself. Dave is a beast. More

Excellent dealership. We have purchased two crv's there and are entirely satisfied with the great expert service for maintenance and repairs. We highly recommend Honda on Grand and are entirely satisfied with the great expert service for maintenance and repairs. We highly recommend Honda on Grand More

I went for an oil change and software update on my 2014 CRV EXL and Luis McConnell took care of me. Thank you for the EXCELLENT Customer Service. CRV EXL and Luis McConnell took care of me. Thank you for the EXCELLENT Customer Service. More

I am very dissatisfied with my visit to Honda on grand. I took my car in for a simple oil change and was told that there were five additional service needs. One of which was to replace the timing chain a I took my car in for a simple oil change and was told that there were five additional service needs. One of which was to replace the timing chain and the tensioner for my Honda Accord. After being pressured by your service associate to get that service done, my gut feeling told me that my chain was being yanked. So I declined to spend over $1400 on service that your employee dishonestly told me needed to get completed. I have taken in my car to the Midas in Addison and was not only told that the timing chain did not need to be replaced but that the rear brakes were fine. I will never be taking my service business to your dealership ever again and in a couple of years when I need to purchase my next new Honda, I will not consider buying it from Honda on grand. This is from one of your past customers that bought a new Honda CR-V from your dealership in 2012. More

Service Plus Came in to get a headlight replaced that had gone out and when they opened the hood they noticed a valve leaking fluid onto the alternator (one bad pr Came in to get a headlight replaced that had gone out and when they opened the hood they noticed a valve leaking fluid onto the alternator (one bad problem that would create another bad problem). They made sure that my extended warranty covered the part and labor. All I paid for was the headlight. More

The Service Person James Briars was very professional and courteous. Excellent in dealing with customers. Continue the great work. Will be back for future visits courteous. Excellent in dealing with customers. Continue the great work. Will be back for future visits More

Service is terrific! Went for an oil change and a noise from the front end of the car. Quick service....Michael kept me updated the whole time that I was there. Great se Went for an oil change and a noise from the front end of the car. Quick service....Michael kept me updated the whole time that I was there. Great service! Thanks Michael! More

Michael in Service Department was terrific. My car was ready in a very timely manner. I live quite far and other dealers are closer but Honda on Grand is worth the trip. ready in a very timely manner. I live quite far and other dealers are closer but Honda on Grand is worth the trip. More

Honda on Grand is very reliable, near my home and usually available when I need them. They are very expensive, In the past, they have given me a ride, when I need them. This time, I did not need a ride, but available when I need them. They are very expensive, In the past, they have given me a ride, when I need them. This time, I did not need a ride, but they had said they will wash my car and they did not! More