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Honda On Grand - Service Center

Elmhurst, IL

4.5
1,077 Reviews

1,077 Reviews of Honda On Grand - Service Center

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June 15, 2023

Appreciate the courtesy ride as my car was in the shop for 5 hours. Thanks. More

by DONNABYRNE30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Taub
June 15, 2023

The service was great. Got all the maintenance done in a reasonable time. Dave was very helpful. More

by JOHNSHUE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Had to call multiple times to check on status of my car vs. someone providing an update since my car was kept for 4 days and after I got the car the wireless charger is not working. Every advisor I spoke w More

by bilaljalali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Estevez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Syed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres was nice in service department but should provide his customers updates rather than customer calling
June 14, 2023

Very very wonderful workers. They gave me special attention and did my work as fast and if I’ll be done. More

by DALIASI54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

I always have great service from the people that write up my issues. They are always friendly and explain what is going on with my car. A big Thank You to all of them. More

by yalmendarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

David Taub was absolutely wonderful and extremely helpful. He kept me updated on my vehicle throughout the entire process. More

by irishdiva415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Taub
June 12, 2023

I was treated fine , not a big deal but the tech forgot to put the next mileage oil sticker on. Again not a big deal but details matter. More

by MARK770
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

Quoted around two hours, but was really a little over 4 hours. Additionally, when checking out at cashier, they couldn’t find my paperwork, dispute calling me letting me know my vehicle was completed and k More

by THERMMAYFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

My car was ready in a timely fashion. I addressed a separate issue & it was resolved More

by lola4ya1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brolin
June 11, 2023

Appreciated the great service from David, for oil change/maintenance work. Very professional and no pressure from this dealership More

by bvayalil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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