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Honda On Grand - Service Center

Elmhurst, IL

4.5
1,014 Reviews

1,014 Reviews of Honda On Grand - Service Center

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December 29, 2020

As always this is one of the most customer service dealership that I’ve done business with. I and out in an hour. Thank you More

by gmom311@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno, Austin Alvarado
November 23, 2020

Brought in my passport to clear up the two recalls, the service was fast and problem free, car came back clean, great experience and hassle free. More

by Steeldave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in service
November 16, 2020

Great service! Didn’t have to wait as long as anticipated! Ridiculous to require 25 words in this review.....worst part of my experience. Done More

by Bsurdan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2020

Simply the best place to service your car!!! James helped me out and was just so professional, nice and made me feel at home. The genuinely nice attitude changes the whole game! The price was fair and got my More

by Nurse Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James in Service
October 19, 2020

Brought car in while still under warranty as battery was dead. The battery was replaced immediately and Brolin was great with his service - everyone there was very professional and quick. I was quickly back More

by Chris R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brolin Amrahi
October 18, 2020

Brolin was absolutely amazing and took great care of me. He exceeded my expectations and provided the best experience I’ve ever had at Honda. People like him are the reason I will continue to be loyal to Ho More

by Simtiona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brolin
October 16, 2020

Racist!! Gaslighting, condescending. Justifies their racist ways by provoking the customer. Ray the GM calls me and tells me that its okay he is almost black , so is condescending racist remarks mean N More

by BlackQueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Abdi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael McConville
October 16, 2020

Brought car in because would take at least ten tries to start car. First told that battery was weak, then told battery was fine, then told there was some electrical leak and then told car was fine. Did abs More

by ASD
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Briars
October 15, 2020

Very pleased with the responsiveness and thoroughness of the service provided. Was able to bring in my car without an appointment and had it seen to within a very reasonable time. More

by EvanK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2020

Great experience staff was friendly and helpful, very clean environment. The services I needed done were completed in a timely manor. Will defiantly be going back More

by Cerratomichelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres
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