Honda On Grand - Service Center

I had an appointment for 10am, arrived at 9:30 and was told by service agent they are to busy and to come back another day. Then he teied to upsell an tire rotation which I made no mention of. told by service agent they are to busy and to come back another day. Then he teied to upsell an tire rotation which I made no mention of. More

Excellent service, very satisfied with timely and fair pricing. The waiting room is very clean, and the service was timely. pricing. The waiting room is very clean, and the service was timely. More

They did job very good. Fixed all the issues of my car I was getting alert from long time. Staff are very helpful. Fixed all the issues of my car I was getting alert from long time. Staff are very helpful. More

Fast service. A vehicle recall was also able to be done on the same visit. A vehicle recall was also able to be done on the same visit. More

Easy in and out. Great customer service by Brolin every time. My to go to location. Great customer service by Brolin every time. My to go to location. More

Great service! I took my 2019 Honda Civic to this location to get a fuel pump motor recall fixed. James, the technician was very friendly, polite and professional. I took my 2019 Honda Civic to this location to get a fuel pump motor recall fixed. James, the technician was very friendly, polite and professional. He asked about my AC condenser because there was a recent recall on that as well. He explained that he would check it for leaks and if it needed replacing, he would take care of that too. James said my car would be ready early afternoon & instead of waiting all those hours, he offered to have someone shuttle me home. Don shuttled me home. He was also very friendly, polite and professional. When it was time to pick up my vehicle, James explained that my AC condenser was in fact leaking, so he fixed it. Thank goodness for that, because I’m going to need it during these hot summer days. Thank you so much James and Don! More

repair work finished as promised. clean waiting room. liked that one tv had closed captioned and the other did not clean waiting room. liked that one tv had closed captioned and the other did not More

Great service, friendly and efficient as always. Honda on Grand in Elmhurst is top notch Honda on Grand in Elmhurst is top notch More

Great service! I really appreciate the communication (my old dealer often left me hangin') and the quick completion of service. Also love the online payment option I really appreciate the communication (my old dealer often left me hangin') and the quick completion of service. Also love the online payment option so I am ready to jet when I get there to pick up. More

Car went in at appointed time. Repair completed per the pre-service evaluation. Staff was courteous. Repair completed per the pre-service evaluation. Staff was courteous. More