Honda On Grand - Service Center

Very nice place, professional staff and great service. I always come back and rely on the service provided for my car, either is a oil change or a regular maintenance. always come back and rely on the service provided for my car, either is a oil change or a regular maintenance. More

I came here for my car's regular check and service several times. Michael has been attentive and efficient. He explains all details I need to know and answers all my questions. Never disappointed. Gre several times. Michael has been attentive and efficient. He explains all details I need to know and answers all my questions. Never disappointed. Great services overall. More

I always receive excellent service from David, in the Service Department. Makes sure that I know what service they will perform and follows up with me. Always calls to my attention any other items that n Service Department. Makes sure that I know what service they will perform and follows up with me. Always calls to my attention any other items that need to be performed like replacing dirty air filters. More

I will recommend the dealer, however I never heard back from the associate that was supposed to get back to me about the part that was ordered for my car to get fixed. I paid for it in advance it’s basical from the associate that was supposed to get back to me about the part that was ordered for my car to get fixed. I paid for it in advance it’s basically right at a week later and I haven’t heard anything at all More

Andres L. Is the best in the service department. Friendly and helping attitude, very professional and honest. Each time the service has been outstanding never had any issues. I have noticed other ad Friendly and helping attitude, very professional and honest. Each time the service has been outstanding never had any issues. I have noticed other advisors seem to be very bumptious and pushy on customers. That is why I will only service my Odyssey with Andres. More

Love the service dept... everyone has always been so Attentive, Professional and always making you feel part of a family .. Honda on Grand is absolutely the best dealership.. to be part of !! Thank Yo Attentive, Professional and always making you feel part of a family .. Honda on Grand is absolutely the best dealership.. to be part of !! Thank You Everyone ..At Honda on grand in Elmhurst More

Dave was very professional and friendly. The Service Center always gets the job done quickly and efficiently. I would recommend Honda on Grand. I give them a huge thumb up. Center always gets the job done quickly and efficiently. I would recommend Honda on Grand. I give them a huge thumb up. More

It is very nice guy support me , Everybody is friendly here , I do not wait for long time around 15 minutes for oil change with a taste coffee . Thanks here , I do not wait for long time around 15 minutes for oil change with a taste coffee . Thanks More

The job got done, kind of. The people and the guy I dealt with was terrible. Terrible customer service. His dialog was always accusatory or like I was inconveniencing him because of how busy they were. I was with was terrible. Terrible customer service. His dialog was always accusatory or like I was inconveniencing him because of how busy they were. I was the one who had to constantly follow up on progress and what was actually going on. Initially he told me he’d call me in 1-2hrs. I waited three and followed up myself. Anything further that took place and any other conversation I felt like I was bothering the guy. Most of the staff except one was very short and seemed like they were all just having bad days every time I interacted with someone over the five days they had my car. Next the following morning my car was dead. Come to realize they switched my lights off auto so my lights were left on all day and night and my battery died and I had to jump my car. Lastly, my phone connection is no longer working. I connect my phone and it disconnects after about 5 seconds. Now dreading having to deal with them again. More

James took the time to explain to me what was wrong with my car. I would definitely bring my car back to Honda on Grand. my car. I would definitely bring my car back to Honda on Grand. More