Honda On Grand - Service Center

Brought car in because would take at least ten tries to start car. First told that battery was weak, then told battery was fine, then told there was some electrical leak and then told car was fine. Did abs start car. First told that battery was weak, then told battery was fine, then told there was some electrical leak and then told car was fine. Did absolutely nothing to car. Supposedly car is fine. Next day when took car out became stranded with toddler due to car not being able to start. Does that normally happen to a car that is told is fine? Luckily was able to get it jumpstarted,but found out that the Honda dealership also damaged the hood release. Now not only does the car not work,but the hood release is broken. Nice job, Honda! Now my husband has to go back into the service dept. during a pandemic and risk subjecting himself further to covid. Also, the courtesy car that they loaned us was not properly cleaned out and even had someone else's mail in it. Unacceptable as there is a deadly virus going around and Honda can't take the extra steps to throughly clean out a car. I need reliable service and not to drive in a car with fear that I will become stranded somewhere with my toddler. More

Racist!! Gaslighting, condescending. Justifies their racist ways by provoking the customer. Ray the GM calls me and tells me that its okay he is almost black , so is condescending racist remarks mean N racist ways by provoking the customer. Ray the GM calls me and tells me that its okay he is almost black , so is condescending racist remarks mean Nothing More

Very pleased with the responsiveness and thoroughness of the service provided. Was able to bring in my car without an appointment and had it seen to within a very reasonable time. the service provided. Was able to bring in my car without an appointment and had it seen to within a very reasonable time. More

Great experience staff was friendly and helpful, very clean environment. The services I needed done were completed in a timely manor. Will defiantly be going back clean environment. The services I needed done were completed in a timely manor. Will defiantly be going back More

Good service. Fast efficient and well performed. My service was well done and I could tell the difference in my vehicle. Friendly service advisor s to that truly seem to care about your experience. service was well done and I could tell the difference in my vehicle. Friendly service advisor s to that truly seem to care about your experience. More

I met with Michael McConville (175876) in the service department, on Tuesday, Sept. 15. I needed and oil change and tire rotation. Michael was very courteous, pleasant and knowledgable. He explain department, on Tuesday, Sept. 15. I needed and oil change and tire rotation. Michael was very courteous, pleasant and knowledgable. He explained everything clearly and slowly so I could understand, plus he had a great sense of humor. I've never had so much fun spending money!! Thank you Michael, Paul V. Tilton More

Always a great experience with quality service. After having leased seven Honda’s from this dealership over the years, there is no place else I would take my vehicles to for service. having leased seven Honda’s from this dealership over the years, there is no place else I would take my vehicles to for service. More

Today's visit was like all of the rest. I received professional and personal service which benefited my automobile and myself. Dave is a beast. professional and personal service which benefited my automobile and myself. Dave is a beast. More

Excellent dealership. We have purchased two crv's there and are entirely satisfied with the great expert service for maintenance and repairs. We highly recommend Honda on Grand and are entirely satisfied with the great expert service for maintenance and repairs. We highly recommend Honda on Grand More

I went for an oil change and software update on my 2014 CRV EXL and Luis McConnell took care of me. Thank you for the EXCELLENT Customer Service. CRV EXL and Luis McConnell took care of me. Thank you for the EXCELLENT Customer Service. More