999 Reviews of Honda On Grand - Service Center
Great service and explanation of what work was needed. David Taub kept me informed and updated as the work was being done and even kept the place open a little late to make sure they got my car fixed up p David Taub kept me informed and updated as the work was being done and even kept the place open a little late to make sure they got my car fixed up properly and safely. More
This is a great place friendly service cool relaxing wating area explain everything well coordinated love coming here for repair wating area explain everything well coordinated love coming here for repair More
Scheduled oil change, waited almost 2 hrs for car to be done. Oil change was completed improperly, oil pan lug nut not properly tightened. Oil was leaking on driveway and garage floor. After adding a quart done. Oil change was completed improperly, oil pan lug nut not properly tightened. Oil was leaking on driveway and garage floor. After adding a quart of oil went back to Grand Honda to fix the oil change. Not happy with the service, from loyal customer that serviced vehicle there since new purchase. More
Excellent service, Honda on Grand exceeds my expectations every time! They take good care of their customers. every time! They take good care of their customers. More
Upon entering service area 45” early for 10 am appointment my attending service rep did not welcome me only tried to influence me too leave saying they were busy and wait would be long. Not the appointment my attending service rep did not welcome me only tried to influence me too leave saying they were busy and wait would be long. Not the way to keep an customer. He failed to make any eye contact nor smile. Also tried to up sale a tire rotation. Also he neglected to give me the wash ticket. This service department is not friendly at all in any way. They don’t invite or welcome business which makes me beleive they do not value customers More
A+++ service! The service team is Great! I will definitely bring my vehicle back here. The service team is Great! I will definitely bring my vehicle back here. More
People are friendly and helpful. Service is outstanding. Easy to schedule maintenance appointments. Sales team is great also as I purchased my 2018 Accord from this dealership. Service is outstanding. Easy to schedule maintenance appointments. Sales team is great also as I purchased my 2018 Accord from this dealership. More
I bought my 2012 CR-V at Honda on Grand and have serviced it there ever since. They will match lower prices. The service used to be A+, but now I’ll give it a B. The first service guy forgot to tell me the c it there ever since. They will match lower prices. The service used to be A+, but now I’ll give it a B. The first service guy forgot to tell me the car was ready. I switched, and the next guy was much better. But I got new tires, and they left them filthy after installing them. A small thing - but a sign they aren’t what they used to be. Maybe it’s tougher now to hire first-rate people, but it is a bit disappointing. More
Have been coming to Honda on Grand since I moved to the area. They have always provided above and beyond service, and this trip was no exception. I trust them with the service and maintenance of my car. Da area. They have always provided above and beyond service, and this trip was no exception. I trust them with the service and maintenance of my car. Dave, who took care of me, was great. More