Back

Honda On Grand - Service Center

Elmhurst, IL

4.5
940 Reviews

940 Reviews of Honda On Grand - Service Center

Sort by
June 12, 2023

Quoted around two hours, but was really a little over 4 hours. Additionally, when checking out at cashier, they couldn’t find my paperwork, dispute calling me letting me know my vehicle was completed and k More

by THERMMAYFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Ridiculous wait time for a scheduled oil change. Oil changes do not take 2 and half hours. Don’t let people schedule something if you’re not going to honor the timing. More

by julianabassmaji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Abraham
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

I have been going to this dealership since 2003. They have always been fair and professional. More

by Roman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Syed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres in service is great!
June 11, 2023

easy to schedule a time and they did not push doing extra service. Easy to do business here, More

by LLEON00178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Appreciated the great service from David, for oil change/maintenance work. Very professional and no pressure from this dealership More

by bvayalil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

My car was ready in a timely fashion. I addressed a separate issue & it was resolved More

by lola4ya1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brolin
June 11, 2023

The dealership is very nice but $89 for a oil change for my 2022 Honda Civic Hatchback is very steep I asked the service writer to give me a Senior Discount but he said there isn't one so asked for a 10% Di More

by FABFOUR909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Siad
June 10, 2023

The service department at this dealership has always been great. We bought our cars there and always have them serviced there. More

by ANTHONY.BIASETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

very good made an appt for a recall came in did the right up was told it would take 2hs advisor came back said car was ready to go More

by PREZIOSA.CONTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

The service department is always very efficient and responsive to my requests. Service is well done the car is always Aa clean as when I bring it in. They always finish in the estimated time. That make More

by JOHNFABBRINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
81
...