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Honda On Grand - Service Center

Elmhurst, IL

4.5
1,066 Reviews

1,066 Reviews of Honda On Grand - Service Center

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November 12, 2024

Great service, Ivan Virela was a sincere and honest man. He performed excellently. Though, the radar was not fixed due to poor job that was done in another body shop. Honda is excellent More

by EAAJIBOYE111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Verera
November 12, 2024

Very helpful . Very good work. Good customer care. Service finished on time and good explanation of everything. More

by adamgruszczyk69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Briars
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Working with John was great. He was able to get me checked in quickly and get my car serviced and inspected. He was able to respond promptly to my questions and concerns. I will More

by paras80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
November 10, 2024

Muy buena atencion y rapidez en el servicio gracias muy agradecido por su servicio gracias More

by ALEXISHIDALGO403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Luera
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

James is an incredibly helpful service manager, I was in good hands throughout. I had two factory recall repairs and he provided a loaner car so I could leave my car for 3 days for the parts to arrive. More

by Car guy 1900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Briars
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

I am a senior citizen and I was charged $131 for an oil change. After service, my low tire pressure light was on which was not on before service. I was told the light would turn off after driving for a bit More

by PLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Czyzewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Great customer service , they take care of all car issues , I would recommend customers to go there More

by SERGIOCHACON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Luera
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Good service, reasonable wait time, easy availability of the service appointment and good communication overall. More

by khab03375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Luera
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Fair service, fast repair , need more details on repair done and friendly service . Fair fair More

by ericf6641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

The advisor did not give you the discount even you gave him the official coupon received from the dealer More

by WENZEWANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Taub
1.0
This rating includes all reviews, with more weight given to recent reviews.
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