Honda On Grand - Service Center

Pretty straight forward. Understood the assignment and got my car working normal once again. Clean place and very nice people. Understood the assignment and got my car working normal once again. Clean place and very nice people. More

I waited for an hour just to get started and I HAD an appointment! Not acceptable! appointment! Not acceptable! More

They took my car at my appointment time. I did not have to wait. They repaired the item that was recalled in the time that they committed to over the phone. I did not have to wait. They repaired the item that was recalled in the time that they committed to over the phone. More

Dave made my appointment for 10:30am and told me it would be under an hour for an oil change and tire rotation on my CRV. Around 1pm, I went to service to see what was taking so long and my car was "next". be under an hour for an oil change and tire rotation on my CRV. Around 1pm, I went to service to see what was taking so long and my car was "next". Dave then asked if I could come back tomorrow after I have already wasted 2 and half hours there. I said I could not come back again. After that, my car was done in about 25 minutes, which made me wonder if they even did the tire rotation, but hey, I got $10 dollars off for my inconvenience. Pfff. What a joke. More

Great service work, loaner vehicle and timely communication. Everything done as quoted and as scheduled. communication. Everything done as quoted and as scheduled. More

Oil cap was left off after an oil change resulting in oil getting all over my engine. However, the Dealership was understanding and redid the oil change, cleaned up the mess, and provided me with a future fr getting all over my engine. However, the Dealership was understanding and redid the oil change, cleaned up the mess, and provided me with a future free oil change. More

Took care of problem so hopefully is all resolved as of now , sales person was courtesy & explained what was worked on now , sales person was courtesy & explained what was worked on More

Desk guy,s are Rude they try to get out me they ares behavior worse. behavior worse. More

I had a good experience at the Honda dealership. But I wish they did have a car wash. But I wish they did have a car wash. More

I waited 3 hours for an oil change that I had an appointment for. No one updated me on anything that was going on with my car. I don’t understand why I made an appointment if I was going to wait 3 H appointment for. No one updated me on anything that was going on with my car. I don’t understand why I made an appointment if I was going to wait 3 HOURS FOR AN OIL CHANGE???? More