Honda On Grand - Service Center

Go to other dealer, this one doesn't honor warranty extension even if my mechanic and autozone diagnosed my pilot's check engine light due to fuel injector. I would've given them the benefit of the dou extension even if my mechanic and autozone diagnosed my pilot's check engine light due to fuel injector. I would've given them the benefit of the doubt if not for the first person i talked to to tell me warranty extension is only up to 125k/9yrs where in fact it is 150k/10yrs and then end up saying it's something else. Shady all around. More

Conistently reliable service. Have been honest with reasonable wait time for service. I would recommend the service department to others. Have been honest with reasonable wait time for service. I would recommend the service department to others. More

Having an appointment I didn’t have to wait for being seen. Customer service and work was great. Very satisfied seen. Customer service and work was great. Very satisfied More

Ivan R. 's professionalism and customer service was A++. The service tech was also very honest and informative about the maintenance needs of my car. I couldn 's professionalism and customer service was A++. The service tech was also very honest and informative about the maintenance needs of my car. I couldn't have been more pleased. I'll be back. More

Andres was polite, helpful, understood the needs/ my requests related to the repair, and followed through on everything discussed. requests related to the repair, and followed through on everything discussed. More

Great customer service. Chris was professional and well informed. He went to great length explaining my car problems and ways to fix it. I really appreciate it. Chris was professional and well informed. He went to great length explaining my car problems and ways to fix it. I really appreciate it. More

Chris was very professional & well informed, and kept me informed about the length of time required to work on my 2023 Accord. He gave me very good customer service! 5 stars! informed about the length of time required to work on my 2023 Accord. He gave me very good customer service! 5 stars! More

Great service and customer service. Would recommend to anyone. Do not go to the other one on grand in Chicago. Liars!! Would recommend to anyone. Do not go to the other one on grand in Chicago. Liars!! More

Honda on Grand is always quick and easy to get your service done. Brolin is amazing service done. Brolin is amazing More

i went in for a simple oil change the service man looked up my car and said my air condition is still under warrentee so we will check it for leaks i said i don t use it how can it be leaking i only have 26 up my car and said my air condition is still under warrentee so we will check it for leaks i said i don t use it how can it be leaking i only have 26 thousan d miles on it he said it can happen i was told the oil change would be 1 1/2 hrs after 2 hours i asked why so long he said it will be about 1/2 hr more as they worked on my airconditioner i never authorized them for it looking at my receipt it says i complained about my airconditioner this is false i didn t see any photos or proof nor did i know anything about the warrantee i will never go back to this dealership as i feel it was a ripped off with their lies using my warrantee to make money for the dealership More