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Honda On Grand - Service Center

Elmhurst, IL

4.5
1,150 Reviews

1,150 Reviews of Honda On Grand - Service Center

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April 05, 2025

Igor and Fidel did the heavy lifting of the customer service and were spot on to cater for every single detail. Great service! More

by macsf74
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Igor Royzengurt
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE LaCOUNT
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fidel Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

All 16 of my CRVs had recalls. Ivan and David took care of them, had them repaired and back on the road in hours. Thanks to the technicians who did the repairs so fast. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Taub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Always fair. Had issue with new tires and they gave me a loaner while it was straightened out. More

by Sea93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Luera
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

Did not expect to get upsold more repairs with my oil change. Honda service department seems more interested in adding at least more money in there pockets. More

by nosal.marybeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Mi Experiencia Cubrió Mis Expectativas y Andrés Es Muy Profesional En Su Trabajo. Me Explicó Sobre Las Reparaciones Que Necesitaba Mi Auto. More

by rosasedgar65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Luera
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Good dealership. Been going for a long time. Service is usually pretty good. Sometimes slow but usually good. More

by JimmyJohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvana
March 25, 2025

We purchased the car a few months ago and were thrilled to hear that maintenance was covered for 3 years. I took the car in for it's first oil change at almost 10,000 miles. There, they told me that changi More

by MRWIZZARD00
Service Communication
Recommend Dealer
No
Employees Worked With
Tomislav Kosorog
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Recall work on my HRV was quick. I waited for it. Waiting room had a work space and power for my laptop. More

by LINDAELLENJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

I am quite pleased with the service I received at this dealership. The service staff was pleasant, informative, competent, and helpful. Now, if only the dealership's service prices were lower...wishful More

by manoj
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Luera
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

I needed to be out by a specific time and they accommodated my request. Everyone was friendly! Thank you! More

by iteachsinging
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Luera
5.0
This rating includes all reviews, with more weight given to recent reviews.