Honda On Grand - Service Center

My husband left before I could give him my coupon for a free oil change(previous visit was a disaster). He mentioned it to the service clerk and he said he could not see anything, and we ended up paying free oil change(previous visit was a disaster). He mentioned it to the service clerk and he said he could not see anything, and we ended up paying for something that was promised. Yes I know the coupon was supposed to be present. But it has affected my feelings about the service department. After my husband ended up paying over $550 for our services and materials. More

Brolin went out of his way to be helpful - very impressed with this young man with this young man More

Asked for a veteran discount that wasn’t applied. Asked for a Multi Point inspection and didn’t get that. I doubt anything was checked. Asked for a Multi Point inspection and didn’t get that. I doubt anything was checked. More

Great service as usual. The wait time was accurate and there were no high pressure sales pitches for other services. Kevin was polite, helpful and friendly. The wait time was accurate and there were no high pressure sales pitches for other services. Kevin was polite, helpful and friendly. More

You guys are the best, even when your shop is extremely busy. Thank you.thanks busy. Thank you.thanks More

Brolin was very friendly, helpful and polite. He explained everything to me, ushered me into the waiting room, and called me as soon as my car was completed. He was very professional, and helpe He explained everything to me, ushered me into the waiting room, and called me as soon as my car was completed. He was very professional, and helped me understand the process. More

Super fast and great service. Stuff was very helpful and very nice. Thank you for great service Stuff was very helpful and very nice. Thank you for great service More

Accurate with the wait time. Bathroom was clean. The service department was okay. No complimentary car washes though. Bathroom was clean. The service department was okay. No complimentary car washes though. More

I really enjoyed the experience here. Tom was great. I had been to other dealerships that push high pressure sales tactics, but Tom was focused on listening and helping me find a car that Tom was great. I had been to other dealerships that push high pressure sales tactics, but Tom was focused on listening and helping me find a car that was the best fit for my needs. More

This was a routine maintenance and went through without any major issues. I had asked for the lights to be checked. The. Inner cabin lifght was not done. any major issues. I had asked for the lights to be checked. The. Inner cabin lifght was not done. More