Honda On Grand - Service Center

Poor communication. Work done without prior approval. Paint scratched. Problem was solved however, so it's 2 stars and not 1. Work done without prior approval. Paint scratched. Problem was solved however, so it's 2 stars and not 1. More

The service was quick and painless. The staff has been really friendly and knowledgeable. I have an older Honda and they help me keep it going after 10 plus years. Do your maintenance i The staff has been really friendly and knowledgeable. I have an older Honda and they help me keep it going after 10 plus years. Do your maintenance it's a really good product that will last till you're ready for a new one. More

Advisor not really informative , brief explanations over conducted service ,would like to hear more detail on service , instead of squeezing info out of advisor conducted service ,would like to hear more detail on service , instead of squeezing info out of advisor More

Great work on customer service and very comfortable attention the mechanics have been awesome as well and very respectful and very educating attention the mechanics have been awesome as well and very respectful and very educating More

Very helpful. . Ivan and the service team are great. Had my best interest first. And kept the cost where I needed it to be. . Ivan and the service team are great. Had my best interest first. And kept the cost where I needed it to be. More

David was very nice, and helpful. He took the time to explain everything that was going to be done to my vehicle. He even took the time to check for any possible recalls that were goi He took the time to explain everything that was going to be done to my vehicle. He even took the time to check for any possible recalls that were going on. I'll be back! More

Brolin was very helpful with the entire process of what I needed to be done with my car. needed to be done with my car. More

If I thought they might read this, I’d chronicle a list of disappointments. Honda quality is over-rated and this dealership provides over-priced and questionable service. Emphatic thumbs down to Honda on of disappointments. Honda quality is over-rated and this dealership provides over-priced and questionable service. Emphatic thumbs down to Honda on Grand. More

Took longer than I thought. Everyone was nice but when I left my screen on dashboard was not acting right. I called to see if there was something I can do to correct this but th Everyone was nice but when I left my screen on dashboard was not acting right. I called to see if there was something I can do to correct this but the gentleman just told me to look for a dial to lighten up the dashboard. So far today it’s fine so I’m hoping it was just a quirk. Otherwise I will make an appointment to get it corrected. More

John was able to assist me with a same day appointment and explained thoroughly what the problem was with my vehicle. Great customer service is what keeps me returning to this Honda dealership! and explained thoroughly what the problem was with my vehicle. Great customer service is what keeps me returning to this Honda dealership! More