Honda On Grand - Service Center

I drove in with what I thought was a minor turn signal replacement and after a very reasonable amount of time, I was told that there was a bigger problem with the signal and that I would have to either l replacement and after a very reasonable amount of time, I was told that there was a bigger problem with the signal and that I would have to either leave the car or come back the next day. Since I had other obligations, I chose to come in the next morning... After the car was checked over and the problem found, other service items were checked and found to be needing attention. I have been a regular service customer at another dealership and thought these things would have been tended to over the time I was going to have my car serviced. One of the reasons I pulled into Honda on Grand was because of the rushed service process at the other dealership--not that they didn't take their time with the repairs--but that you always felt that they were trying to get through your service to get to the next person--even down to the cashier.....I never looked forward to taking my car in to be serviced there. I was VERY impressed with the service at Honda on Grand. Your staff definitely make the customer feel like they count. More