Honda On Grand - Service Center

Service work Oil change tire rotation and transmission fluid flush fast service was prompt and professional and received when promised I will definitely be back fo Oil change tire rotation and transmission fluid flush fast service was prompt and professional and received when promised I will definitely be back for future service More

Awesome service I was well received at the location and everything else was excellent which includes the service time and the guidance that was provided to me I was well received at the location and everything else was excellent which includes the service time and the guidance that was provided to me More

Awesome Great attention to customer needs also very convenient I schedule my service appointment through the internet I take my wife's Odyssey for regular s Great attention to customer needs also very convenient I schedule my service appointment through the internet I take my wife's Odyssey for regular service very happy with their work. More

Excellent Service! I have worked with Lynn for several years, and she is an excellent service tech. Also, both Danny in Sales & Tom in Parts are excellent. I have worked with Lynn for several years, and she is an excellent service tech. Also, both Danny in Sales & Tom in Parts are excellent. More

No diagnosis. I have a intermittent starting problem. I dropped the car off at 6.00 am to have it diagnosed, problem was not fixed. Was given a relay switch as a I have a intermittent starting problem. I dropped the car off at 6.00 am to have it diagnosed, problem was not fixed. Was given a relay switch as a slim possibility that it would fix the problem it didn't.The whole reason I dropped it off all day was for it to be diagnosed and repaired. Was charged $180.00 for basically nothing. Was told tech spent three hours on it and called the hotline next step would be to open it up to check wiering. Additional charge. More

Couldn't even perform a simple oil change I checked into the place to get oil changed at 1. I waited around till 2 and ask him when my car is going to be ready, because I saw it sitting in the I checked into the place to get oil changed at 1. I waited around till 2 and ask him when my car is going to be ready, because I saw it sitting in the same place. They told me it takes about an hour I told him I was already there an hour. then he went to go look at it and came back and said sorry can you come back later I'll give you a free one. I said it looks like my car got looked over. He goes oh we're just busy. I don't know I saw someone come in after me and they went out before me. Their service was horrible More

Thanks Lynn Zeman for great service I left my 2002 Honda Oddy minivan for inspection of front end noise. I thought a suburban pothole had broken something in front suspension system. I left my 2002 Honda Oddy minivan for inspection of front end noise. I thought a suburban pothole had broken something in front suspension system. Lynn called me and said after a test drive and lift inspection they could not find anything damaged. She said one front strut is leaking fluid and probably should be replaced soon. I decided to hold off on the replacement for a while longer. I wanted to be certain the car was safe for my wife to drive everyday. It is. I then asked Lynn to replace the transmission fluid while she had the car for the day. Thanks Lynn for your honesty and great service! Mike Foster More

Great Customer Service - Service Department I was in this location to service my car (2/6/19). I would like to say "Thank you so much to Andres Luera." Great customer service: professional, frie I was in this location to service my car (2/6/19). I would like to say "Thank you so much to Andres Luera." Great customer service: professional, friendly, ... just excellent! I was absolutely satisfied. A really appreciate his help with everything, his understanding, and kindness. Thank you very much, Dagmara J. More

New Purchase of Pilot Keith Huspen did a really excellent job in saying all the right things to persuade me to purchase a Pilot when I was only at your dealership to replac Keith Huspen did a really excellent job in saying all the right things to persuade me to purchase a Pilot when I was only at your dealership to replace a battery in my 08 Accord. Great Job !! More

Bad service I have a really bad experience on Honda on Grand when I bought the car they force me to take extended warranty service. When something happened to the I have a really bad experience on Honda on Grand when I bought the car they force me to take extended warranty service. When something happened to the car I bring it to the dealership there attitude was really bad . No you are there enemy they treat you like a xxxx. That guy i talk to is a xxxxxxx. His name is Norbert Binczak . He is not helping me. He supposed to helping me as a customer.  They said I need to call the warranty  people they're not going to call them for me, so I call them while I talking to them  He ask the warranty people u guys pay for the physical damage. That's not his business to ask them the question. He asking them u guys pay for this or not. Let me deal with them.  Also he exaggerating the situation so badly he put in fuel on the Fire. While I'm talking to them he bring estimate and telling me I have to pay for the wheel and everything. He telling the warranty people you guys not supposed to pay for the wheel and everything. They know what they got to do, they don't need his opinion. Also he telling them i give u the total estimate so u guys can denied the clam.The guy I talked to the warranty service  he  even telling me what's wrong with the guy he's not helping you anything. So my suggestion is do not go to the Honda on Grand. Even if you go do not buy extended warranty service. I am a Indian guy,I am going to put this on facebbok, twitter, Instagram. Also I am going to tell all my friends and family's and all my community. Also they cheat on my Towing Bill tow company only charge them $240. They told me the bill is $300 and I called myself and they told me the charge is only 240. They try to  cheat on me a $60. More