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Honda On Grand - Service Center

Elmhurst, IL

4.5
998 Reviews

998 Reviews of Honda On Grand - Service Center

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February 08, 2015

Great experience I had an excellent experience at this dealership. Mike explained deficiencies and remedies for my Honda pilot, gave a reasonable estimate and left on More

by Choudhry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Greenquist
April 03, 2011

This Dealership without question is utterly the (poorest) quality Dealer/service establishment to do business with. Upon every visit to Honda on Grand for service, the service reps/managers scrupulously che More

by YouReview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Solber
February 12, 2011

I was treated very rudely by the service manager when I came back to say the key they had made did not work. He acted as if I was an idiot and did not know how use the key. I then explained that my husban More

by sterlinghonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
July 15, 2010

My job recently moved and this dealers service center is less than a mile from my new location, so due to convience I decided to try them. I just needed a oil change and a tire rotation. Its my wifes car an More

by Tusk548
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lynn Zieman
January 31, 2010

Went there to have my power steering pump replaced on my Went there to have my power steering pump replaced on my 2007 Odyssey, and to have my battery checked because if I leave my car sit for more than 2 d More

by 1moldmaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lynn in Service, Dave AutoTech
December 29, 2009

Terrible service. I had paint issue (warranty issue)with my new Odyssey. The front desk person refused to take the Van - "We don't fix body parts". Spent and hour to complain to the manager. Manager heard t More

by bm2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
November 26, 2009

Terrible experience with their service center. Please take your car elsewhere for your service. Went for my 30,000 miles service on my Honda Accord, and had a coupon that if you pay over $500 it saves yo More

by lili2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff
October 02, 2009

I drove in with what I thought was a minor turn signal replacement and after a very reasonable amount of time, I was told that there was a bigger problem with the signal and that I would have to either l More

by Trawler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BOB SIMEK
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